Rockfords discussion

[Buzzard]

I haven't even opened my Rockford Rag but I did open and read the handwritten letter Holly sent me.
I'm looking forward to my visit to cellar door in a couple of weeks.

 

[Daver6]

Look what just turned up for a slumber in the cellar.

 

[qaz]

Tempting... as a way to get my hands on some Basket Press early.

2017 Basket Press $130 @ Rathdowne Cellars

 

[samh004]

2017 Basket Press $130 @ Rathdowne Cellars

Indeed, that happened.

 

[blackcat20]

My order arrived today. Didn't ring the door bell (surprise surprise). Only knew it was there because we heard the bottles topple as the box collapsed.

 

[Buzzard]

I'll be ordering my lot tomorrow, will definitely be insurance.
Having been at Rockford on Saturday, was told that Alicante is expected to run out within 2 weeks.

 

[Pushka]

I'll be ordering my lot tomorrow, will definitely be insurance.
Having been at Rockford on Saturday, was told that Alicante is expected to run out within 2 weeks.

Dammit. Off to HenleyBeach's secret stash again.

 

[blackcat20]

I will definitely add the insurance next time, I've been very lucky so far (years and years of wine deliveries). Fortunately Aus Post compensates up to $100 so I can replace the broken bottle. But I have to take the box and glass into my local AP store to lodge the claim.

 

[Daver6]

I don't feel that it's right that the purchaser needs to pay for insurance here. Rockford charge a small fortune for delivery to start with. But at the end of the day, I feel any vendor who is selling online has a duty to ensure the goods reach the customer in good condition.

 

[blackcat20]

I don't feel that it's right that the purchaser needs to pay for insurance here. Rockford charge a small fortune for delivery to start with. But at the end of the day, I feel any vendor who is selling online has a duty to ensure the goods reach the customer in good condition.

And their boxes aren't the most sturdy.

 

[samh004]

I have always paid for insurance, but my orders tend to be in the hundreds so I'm always a bit worried. Didn't realise AP covered damage to a certain extent!

 

[blackcat20]

I have always paid for insurance, but my orders tend to be in the hundreds so I'm always a bit worried. Didn't realise AP covered damage to a certain extent!

As do mine but usually a lot more care is taken. Clearly Covid has gone to their heads.
AP cover up to $100 (used to be $50) when no additional cover is taken.

 

[RooFlyer]

My order arrived today. Didn't ring the door bell (surprise surprise). Only knew it was there because we heard the bottles topple as the box collapsed.

Will you be letting Rocky know about that? (A Post's performance). The cartons have 'Do not tip' and up arrow labels on them but of course A Post ignore that.

 

[blackcat20]

Will you be letting Rocky know about that? (A Post's performance). The cartons have 'Do not tip' and up arrow labels on them but of course A Post ignore that.

Yes, I sent them an email last night with photos.

 

[TomVexille]

Will you be letting Rocky know about that? (A Post's performance). The cartons have 'Do not tip' and up arrow labels on them but of course A Post ignore that.

Aus post are very clear that it's not their responsibility

 

[blackcat20]

Fabulous response from the winery, they are resending the full order and I'll be sending back the bottles that survived from the first attempt.

 

[Buzzard]

Who would ever imagine that the cafe at Adelaide Railway Station would serve Rockford.

 

[RooFlyer]

Aus post are very clear that it's not their responsibility

Yes, I recall when I was paying postage on a thin, A4 sized book I was sending. I wrote 'Do not bend" across 2 corners and the person on the desk actually said "You realise that we are not bound by something like that."

 

[VPS]

Who would ever imagine that the cafe at Adelaide Railway Station would serve Rockford. View attachment 232801View attachment 232802View attachment 232803

Pity the quality of the food there doesn't match the wine

 

[samh004]

Having been at Rockford on Saturday, was told that Alicante is expected to run out within 2 weeks.

Glad I have 16 bottles in my cellar now!