The press would pick this story up, go via them you will likely get a resolution. See the below, the journalist calls out an email if anyone has any similar stories.
I had a blue with Jetstar a while back. They screwed me over and I was financially worse off. I advised one media outlet picked up my story and was going to run with it. I had the Jetstar communications team on the phone that afternoon, and compensation in my account that evening.
au.news.yahoo.com
I had a blue with Jetstar a while back. They screwed me over and I was financially worse off. I advised one media outlet picked up my story and was going to run with it. I had the Jetstar communications team on the phone that afternoon, and compensation in my account that evening.
Virgin Australia passenger's travel nightmare renews push for major change
The airline passenger is not the first to begrudgingly navigate the 'laborious' process for compensation.
