I’ve had a few spam messages via booking.com lately. They’ve been sent via the offical chat function and my guess is the hotel has had their booking.com account hacked.
“Hello, (removed my name on booking)
Thank you for choosing (removed hotel name) for your stay.
Unfortunately your booking might be cancelled due to an error during verification of your reservation.
This is a mandatory process to prevent credit card fraud. This must be done within 12 hours or YOUR RESERVATION WILL BE CANCELLED and we will not be able to accept you as a guest!
- You must be verified even if you have paid for your reservation
- Please enter your payment details and wait for verification
- Booking will charge your payment method with your reservation amount, and in a minute will credit it back - this is your payment method verification
You can verify your payment method through a personal link:
(Removed link to a payment site that requests credit card details)
The best banking apps to use are: Revolut, Monzo, N26, Barclays. Make sure you have enough money on your bank card and your online transaction limits are raised.
THIS MESSAGE WAS SENT AUTOMATICALLY, PLEASE DO NOT REPLY TO IT.
Best regards,(removed hotel name)”