Seats.aero - a useful tool for finding Qantas & Velocity reward availability

[Captain Halliday]

Tried just now, no issues at all.

Hmmm. Thanks for checking. Indicates it's my end.

Very odd I can't even see the hompage, nor any sub pages (/qantas, /search, /login)

Edit: Can access via Safari on iOS, but would much prefer a desktop option.

 

[SeatsIan]

Has anyone tried to access seats.aero today?

I've tried a few times with different browser and both regular and incognito and all I get is a blank screen.

@SeatsIan

We have had a few reports from people using VPN products like NordVPN that they get a blank screen lately. Not sure why they decided to ban us as we have not been able to get in touch with them. Do you use a VPN?

 

[Captain Halliday]

We have had a few reports from people using VPN products like NordVPN that they get a blank screen lately. Not sure why they decided to ban us as we have not been able to get in touch with them. Do you use a VPN?

I do.

But have disconnected and still have a blank screen.

 

[SeatsIan]

I do.

But have disconnected and still have a blank screen.

Yeah, NordVPN is the cause. Unfortunately, their "threat protection" continues to block Seats.aero even when the VPN feature is disabled. You have to fully turn it off to get rid of their blocks.

Very frustrating for us as there is no way to report a false positive on NordVPN's end!

 

[Captain Halliday]

Thanks for the quick response. That's useful to know.

For anyone else in this situation, these steps seem to have resolved it for now:

1. Click on "Threat Protection Pro" (red square)
2. Turn off "advanced browsing protection" (red circle).
3. Turn off "Ad and tracker blocker" (yellow circle).