Senate Inquiry on Pay on delay

[openseat]

Mr Svesson of Qantas told the Senate that he had experienced the scheme as a consumer when living in Europe for three years, and said: “I have nothing good to say about it.”

What a joke and misinformation!

 

[SeatBackForward]

I have nothing good to say about it

He could've at least said it as "Qantas have nothing good to say about it". As a consumer, what would be bad about it? Sure if an airline bakes it into the price, all it takes is for one airline to figure out how to be more efficient and not have delays.

As it stands, the QF network is so tightly strung up that even one aircraft out of action causes the whole system to reverberate with delays.

 

[MEL_Traveller]

Perhaps he has in mind all the airlines playing hardball and making it difficult for consumers to claim?