SIA/VA Points and Status Credits

Joined
Mar 29, 2023
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Virgin
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Hi,

After spending 30 mins being rolled through five members of VAs 'Help Centre, I am none the wiser...

My partner and I are going to India (Oct/Nov) for my 60th 🎉🎺 and SIA have some rather well priced Economy fares at the moment $1,000 return. Econ+ are also keen. Nothing shows up on the VA platform (all year unavailable) which makes no sense but the VA res. people couldn't find it either and advised me to contact SIA directly. Happy to do that but to earn Points and Credits, is it just a case of entering my Velocity number? I realise the actual number will depend on fare classification.

Thanks for any help.
 
Yes just add your Velocity number to the booking.

Points (use the table "Singapore Airlines operated flight with a SQ flight number"):

Status credits(use the table "Singapore Airlines operated flight with a SQ flight number"):
 
Yes just add your Velocity number to the booking.

Points (use the table "Singapore Airlines operated flight with a SQ flight number"):

Status credits(use the table "Singapore Airlines operated flight with a SQ flight number"):
Lovely thank you. I think I also found the appropriate place on the website with the information but not the ability to book.
 
SIA have some rather well priced Economy fares at the moment $1,000 return.
but not the ability to book.
You should book directly with Singapore Airlines or wherever you found those fares. simply add your Velocity membership number to the Singapore airlines booking and you’ll earn Points and Status Credit just fine.

Even though Virgin Australia is a partner of Singapore Airlines not all Singapore Airlines flights will be available via Virgin Australia as a codeshare. Even when they are available for booking via Virgin Australia they might be more expensive than booking directly with Singapore Airlines.
 
You should book directly with Singapore Airlines or wherever you found those fares. simply add your Velocity membership number to the Singapore airlines booking and you’ll earn Points and Status Credit just fine.

Even though Virgin Australia is a partner of Singapore Airlines not all Singapore Airlines flights will be available via Virgin Australia as a codeshare. Even when they are available for booking via Virgin Australia they might be more expensive than booking directly with Singapore Airlines.
Thank you
Post automatically merged:

I do find that SQ credit to VA very quickly in comparison to other partners too. Often within 24-48hrs of flight
Thank you.
Post automatically merged:

Yes just add your Velocity number to the booking.

Points (use the table "Singapore Airlines operated flight with a SQ flight number"):

Status credits(use the table "Singapore Airlines operated flight with a SQ flight number"):
Thank you
 
Seeing as you're Virgin Gold (according to your profile)...what you miss out on by booking directly with SQ is 75% points bonus on miles flown...you would only get these flying SQ on VA flight numbers. But as others have said, if the codeshare is not available...its not available...there's no way to make that happen.
 
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A related question. By booking through SIA and using your VFF to get velocity points and status, you then have to pay for the inflight WI-FI, even if you have a KrisFlyer account, you cannot access the free inflight WI-FI offered to Krisflyer members. At least that's what I found. Is there a workaround?
 
On an upcoming SQ booking I'm using my KF number in the booking. For lounge access I'm assuming I can show my VA Gold card via the app in conjunction with my SQ boarding pass. Or do I have to also have the VA number on the booking and forgo the wifi access?
 
A related question. By booking through SIA and using your VFF to get velocity points and status, you then have to pay for the inflight WI-FI, even if you have a KrisFlyer account, you cannot access the free inflight WI-FI offered to Krisflyer members. At least that's what I found. Is there a workaround?
It's possible during the online check in process to input your KrisFlyer number for status privileges (e.g. complimentary wifi, lounge access etc), and then input a second frequent flyer number of a partner airline for points/status credits earning.

I tried this earlier this week for my flight SFO-SIN and then SIN-CGK. Used my KrisFlyer Elite Gold status benefits to get access to a Star Alliance lounge at SFO (since SFO does not have an SQ lounge and VA status only enables access to SQ owned and operated lounges) as well as the free wifi onboard SQ, and then used my VA number for points and status earn.

My boarding pass for the SFO-SIN flight displayed VA status, but also an invitation to the United Club (using KrisFlyer status). Interestingly, when I scanned the boarding pass at the United Club to enter, it didn't work, so the attendant still had to input my SQ number manually, but onboard the SQ flight, I was able to access free wifi without an issue.

For my SIN-CGK flight, VA status was also displayed on my boarding pass but oddly, I could not access free wifi, so not sure if it was an issue with the aircraft itself or if there was some sort of issue with the splitting of benefits across two FF numbers. It would seem odd though, given I could access free wifi on the first SQ flight...

A couple of days ago, I received status credits and points into my VA account without any issues, so that part definitely worked as expected.
 
It's possible during the online check in process to input your KrisFlyer number for status privileges (e.g. complimentary wifi, lounge access etc), and then input a second frequent flyer number of a partner airline for points/status credits earning.

I tried this earlier this week for my flight SFO-SIN and then SIN-CGK. Used my KrisFlyer Elite Gold status benefits to get access to a Star Alliance lounge at SFO (since SFO does not have an SQ lounge and VA status only enables access to SQ owned and operated lounges) as well as the free wifi onboard SQ, and then used my VA number for points and status earn.

My boarding pass for the SFO-SIN flight displayed VA status, but also an invitation to the United Club (using KrisFlyer status). Interestingly, when I scanned the boarding pass at the United Club to enter, it didn't work, so the attendant still had to input my SQ number manually, but onboard the SQ flight, I was able to access free wifi without an issue.

For my SIN-CGK flight, VA status was also displayed on my boarding pass but oddly, I could not access free wifi, so not sure if it was an issue with the aircraft itself or if there was some sort of issue with the splitting of benefits across two FF numbers. It would seem odd though, given I could access free wifi on the first SQ flight...

A couple of days ago, I received status credits and points into my VA account without any issues, so that part definitely worked as expected.
Yup, this is what you're describing.

 
After trying the various methods suggested with no success. I found the only effective solution is to show the cabin crew proof of your krisflyer membership and they will come back with a coupon code to get the free WiFi.
 
A story of one itinerary, three lounge visits.

My SQ website booking was made with my Krisflyer number in the booking. The itin included 3 SQ & one TR sectors.

Boarding passes printed with KF number. Lounge entry obtained by showing digital virgin card.

Brisbane KF Lounge. Upon entry the lounge entry manually entered my VA number somewhere. WiFi access was available on the flight. Unexpectedly, 2,864 Pts and 30 SC posted to Velocity.. Scoot leg posted to KF as 188 Miles.

Bangkok KF Lounge. Upon entry, Velocity number manually entered by lounge staff. WiFi available. Miles posted to KF.

Singapore KF Gold Lounge. Upon entry, Velocity number manually entered by lounge staff. WiFi available. 2,864 Miles posted to KF.
 
Yup, this is what you're describing.

This article seems to not make it clear which one of FQTS/FQTV for earning Status Credits?

It only says
FQTS = get benefits
FQTV = earn miles

free wifi and points earning is nice, but i care more about accruing Status credits in my Velocity membership, so i need to be sure
 

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