eastwest101
Established Member
- Joined
- Oct 26, 2010
- Posts
- 3,336
- Qantas
- Gold
- Virgin
- Gold
*** Picks self up off floor... :shock: Good stuff!
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Perhaps their big upgrade last weekend have solved the majority of the problems from happening in the future - most of my flights are posting within 3 days now
I also think that the staff are more knowledgeable in fixing these hiccups. I sent an email to Gold about a missing claim and they responded within 24hrs and had the points manually posted.
Credit where credit's due - these implementations are often messy and mistakes to be expected, but it's great to see that now when things are brought to attention they can get fixed quickly.
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