Slow posting of QFF points and SCs after a JQ flight

[aikman]

Delta SkyClub at HNL as a QF Gold member

How did you manage that? It should have only been allowed on Business Max fares.

Edit: Never mind. I assume it's the substitute QF lounge while the QF one is closed.

 

[kangarooflyer88]

How did you manage that? It should have only been allowed on Business Max fares.

Edit: Never mind. I assume it's the substitute QF lounge while the QF one is closed.

QF lounge access is provided to QF Golds and above travelling on JQ, regardless of fare. In this instance, since QF's lounge was closed they provide elites with a substitute lounge (DL). That being said, if I was travelling JQ internationally and there wasn't a QF lounge on offer, I would certainly reconsider flying with them, since in theory (and folks correct me if I'm wrong here), you can't use OneWorld lounges flying JQ as a QF Gold.

-RooFlyer88

 

[dylarr]

So most of my JQ flights throughout 2022 have posted within a few days, but in the spirit of being Consistently Inconsistent™, my most recent JQ return flights from 11 days ago are yet to post. Missing points claim lodged, I'll wait the 14 days and see what happens before calling the FFSC.

 

[kangarooflyer88]

Flew JQ 959 on Monday night from CNS to SYD on MAX fare and SCs/points haven't yet posted (outbound JQ flight to CNS posted within 2 days). Hopefully they will land in a couple days or I'll need to call up QFF to get them posted.

-RooFlyer88

 

[kangarooflyer88]

Flew JQ 959 on Monday night from CNS to SYD on MAX fare and SCs/points haven't yet posted (outbound JQ flight to CNS posted within 2 days). Hopefully they will land in a couple days or I'll need to call up QFF to get them posted.

-RooFlyer88

Update: lodged a missing points claim with QF and after a week of waiting, decided to call up the QFF call centre and the gentleman on the line saw the claim and instantly approved it so that's now sorted.

-RooFlyer88

 

[jakeseven7]

Getting my JQ points same / next day from last 2 flights.

There was no other airline to fly! QF had sold out and the rest schedules were el-budgeto times! Shame on me

 

[kangarooflyer88]

Getting my JQ points same / next day from last 2 flights.

There was no other airline to fly! QF had sold out and the rest schedules were el-budgeto times! Shame on me

There's nothing to be ashamed of, especially if you got a good deal on the fare! For instance, I'm flying Sydney to Perth return on a JQ Starter fare for $34 next year. And yes, I will weigh my bags at home to ensure they are under the 7 kg limit.

-RooFlyer88

 

[jrfsp]

There's nothing to be ashamed of, especially if you got a good deal on the fare! For instance, I'm flying Sydney to Perth return on a JQ Starter fare for $34 next year. And yes, I will weigh my bags at home to ensure they are under the 7 kg limit.

-RooFlyer88

is there a 0 missing there?

 

[kangarooflyer88]

is there a 0 missing there?

Unless you were referring to the carry-on limit, nope! Checking my booking (yet again) the price was $36 return (so sorry was off by $2). This was one of those Club JetStar exclusive fares which ultimately caused me to fork out $55 to sign up for Club JetStar to snag this offer. Even at $91 with Club JetStar, it's still a far cry from what you would ordinarily pay even one-way to Perth as a cash fare. Pity I have to go through security twice at Sydney to enjoy the QF Club!

-RooFlyer88

 

[jrfsp]

Unless you were referring to the carry-on limit, nope! Checking my booking (yet again) the price was $36 return (so sorry was off by $2). This was one of those Club JetStar exclusive fares which ultimately caused me to fork out $55 to sign up for Club JetStar to snag this offer. Even at $91 with Club JetStar, it's still a far cry from what you would ordinarily pay even one-way to Perth as a cash fare. Pity I have to go through security twice at Sydney to enjoy the QF Club!

-RooFlyer88

Wow thats ryanair pricing! I didnt know Club Jetstar had exclusive sales that good, might have to consider joining!

 

[nutwood]

... Pity I have to go through security twice at Sydney to enjoy the QF Club!

-RooFlyer88

From experience, you need to allow 15 minutes for that dash, the same as the T4 dash at Melbourne. T4 is longer but Sydney has the traffic. Adverse traffic, an explosives check and a far end gate will make 15 minutes very tight.

 

[MH_fan]

Had 2 flights with JQ over the weekend and the points and SCs from each flight were credited to my account after 2 days.

 

[http_x92]

First Jetstar flight ever and I looked up this thread. Sydney to Melbourne on a Max fare.

Hmm the time to get the status credits seem to vary massively. Jetstar website says up to 6 weeks but sometimes it only takes 2 days. Looks like its a waiting game.

 

[straitman]

First Jetstar flight ever and I looked up this thread. Sydney to Melbourne on a Max fare.

Hmm the time to get the status credits seem to vary massively. Jetstar website says up to 6 weeks but sometimes it only takes 2 days. Looks like its a waiting game.

It’s one of the reasons (a small one) as to why I avoid Jetstar when possible.

 

[Revenge]

I have taken 3 JQ flights in the last 5 days, all with Max fares, and none of them have posted yet.

 

[Han]

I recently did a single ticket KUL-SIN-MEL-HBA on 3K and JQ with starter plus. It didn't let me add my QFF details when booking the ticket so I submitted a claim after the flights through the portal. Approved after a couple of days but later showed in my account as - for both SC and points. Had to follow up with a manual form and got an agent email back really quick, but the whole process with the agent took another week or so of waiting.

They did post my points quite quick on my previous flights on the same route with them, when I managed to enter my QFF details.

 

[Kiwi_Flyer]

My Jetstar flight this week posted within a day.

 

[http_x92]

Would a digital pass vs a physical boarding pass make some sort of difference to how quick SCs and points get credited?

Decided to submit a claim to Qantas so its the usual 14 business days waiting period.

 

[Han]

Would a digital pass vs a physical boarding pass make some sort of difference to how quick SCs and points get credited?

Decided to submit a claim to Qantas so its the usual 14 business days waiting period.

Sorry, I've got no idea on this. For what it's worth, they accepted a pdf copy of my flight itinerary and the SCs and points were in my account within the week.

 

[Mattg]

I’ve been waiting more than 2 weeks for a JQ CBR-MEL flight to credit to my QFF account. Are the gremlins back?