Slow posting of SC and points after flying NZ. Is this normal?

[MH_fan]

My partner recently flew NZ across the Tasman. After a week, no points or SCs have posted. I don't remember it taking this long when I last flew NZ. Is this unusual or the norm now?

 

[serfty]

In my experience, points have generally posted in 2 to 5 days.

Do your BP's show FQ TV VA ...?

 

[jackthomas]

I've typically had my NZ Sc's and points credited within 1 to 2 days.

 

[MH_fan]

My partner's return flights credited after 2 days. Still waiting on the forward flights though and can't retro claim until after 2 weeks!