mrs.dr.ron
Established Member
- Joined
- Jun 17, 2010
- Posts
- 2,213
We have had ours 2 years now and we havent had any issues with it at all. I have done most of the service bookings, you can either book a loaner car or wait in the lounge, or be taken to the local Plaza, I know the service manager well - he is the husband of a friend, and apart from getting a kiss when dropping off the car he treats everybody the same as me. We havent had any warranty issues. We did have some message come up on the screen when we were out in the back of Woop Woop - so I rang the service team from Woop Woop and was reassured that it wasnt a problem, and they were right, just red dust covering a sensor and a hose down fixed that. This is our third Merc, and I have never had any problems with service/ warranty. This is probably our last car, thats why I wanted a Merc !I’ve heard bad things about Merc after sales service especially when it comes to “warranty” matters. No one is perfect obviously but would appreciate comments.