- Joined
- Jun 20, 2002
- Posts
- 17,644
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I always look at the descriptive words on marketing as being directly relative to the company campaign, not the end user.
I transferred my flybuys and instantly went into my velocity account with the 15% bonus.
The same day (1st of May) I transferred my reward points , they’ve hit the account tonight ..... no bonus
My Flybuys 15% points and my ANZ Rewards and ANZ Business rewards 20%+30% points were posted at the same time as the transfer points.Almost the same for me.
Just transferred a big pile of ANZ Rewards points and Flybuys points over to Velocity.
The base points all went onto my Velocity account (Flybuys instantly, ANZ within 24 hrs) but only the base redemption.
No bonus points for either transfer have appeared.
Particularly with the ANZ Rewards 50% bonus this is concerning!
AFF Supporters can remove this and all advertisements
Interestingly, just noticed on the Flybuys page the same 15% bonus, but with a different promotional period; 1st June 2019 to 9th June 2019.
Activity date | Process date | Description | Velocity Points | Status Credits |
---|---|---|---|---|
27 May 19 | - | |||
28 May 19 | AMEX Bonus Point Promotion - May 2019 | +750 (0 + 750 Bonus) | - | |
27 May 19 | 28 May 19 | Membership Rewards Points Transfer | +5,000 | - |
27 May 19 | 27 May 19 | Flybuys 15% Bonus Points May 2019 | +653 (0 + 653 Bonus) | - |
27 May 19 | 27 May 19 | Points received from flybuys | +4,350 | - |
They sent me an email disappointed that I hadn’t taken advantage of the offer. I sent them the same cut and paste as above, telling them they needed to have better data management
I received the same email, despite having transferred points to Velocity from both ANZ Rewards and Flybuys last month. It is rather amateurish.
Extremely poor to see that I am not the only one - can only imagine what @trippin_the_rift would think of their effort