Hi,
Aussie Platinum card holder, so i've just made my first attempt for a GT (Hilton Aspire Card).
After completing the pre-filled in application form it gave me the following:
You can help speed up the process by confirming your income. Please continue by uploading one of the following documents:
- Request for Transcript of Tax Return (Form 4506-T)
Any one get this, no option to upload any other supporting documentation. Obviously I don't have a US tax return, the only other post i've seen was someone who didn't to a GT.
I've selected the "decline" to submit the 4506-T form and provided "Don't currently have a US Tax history" as the reason.
Any advice?
Following up from my previous post.
Following Traveguy83's advice, I called Amex and they advised that as a global transfer they just needed proof of address to be provided, either US bank statement of utility bill, they made some changes to the application as the link in their email now went from the tax form to an upload page.
I updated my Wise account to my US address and generated a statement and uploaded it to amex.
After waiting about 10 days, I hadn't heard anything so I called to follow up. Iw as told as they date range on the statement wasn't 30 days (I had only generated one that covered a one week period) and I needed to provide a statement of 30 days or more.
I generated a new statement with a 60 day range and re uploaded it, again no response from amex.
I called again today and was told now that while the statement is over 30 days, they do not consider Wise to be a bank (even though when it generates the US statement it clearly puts their US Address in NYC on the top of it) and all of your US account details.
She told me they do not accept any online banks and only accept banks that have branches you can attend in person.
I told her that the person I spoke with two days ago said the only issue was that the statement needed to be at least 30 days and otherwise was fine which differed to the advice she was now providing.
I also mentioned that I was aware of others who had recently completed global transfers with their Wise account as proof of address and it was sufficient.
She said she could send it back to the documents team for re-consideration, I asked her to do so considering the conflicting advice they have been given.
I politely noted it was frustrating that they had been giving conflicting advice and that it requires follow up calls to them instead of any email response and asked if they could email me once they had reconsidered.
She said that they send hard copy letters, and they would have sent me one yesterday telling me that the document I had submitted was insufficient (a bit ironic to mail a letter to an address, to tell you your evidence of this being your address is insufficient!)
I have a US HSBC account but if I change my mailing address from OZ to the US it will take a month for them to issue a statement as they only do one once a month (and just issued one a few days ago).
Overall this is turning to more hassle then it's likely worth!