Yes. I just finished setting up the account. Still waiting for the cards to be sent out.
Initially they emailed asking for multiple documents, including proof of Premier, my Relationship Manager emailed back and said any HSBC staff would be able to confirm my status. I just forwarded that email together with my Relationship Manager details to the Bangalore processing team.
They also asked how I'm supposed deposit money into US account. Replied transfer from Australia because my income from there
They then asked for SSN or ITIN and more forms to fill in, Replied No, I don't have it.
They asked I could go to US branch. I replied no I'm travelling and in Australia for next few months on family matters
Process took about 3 weeks
Emailed back and forth.
Got HSBC global account around 14 Feb, got all my income transfer into there. Approx 20 March got US bank checking and saving accounts