Maybe being a little naive here but if anyone is interested ....
I was travelling at the beginning of this year when I received a directed offer (100k) to upgrade my US Gold to US Platinum. I accepted and given that I was genuinely travelling asked the CSR to send my card to my UK address.
Unbeknown to me until this week the CSR changed the address in my Amex profile to the place I was temporarily staying at in the UK.
I applied for an additional card for my son - nothing happened for a week and when I phoned to investigate they will not approve new cards (even as a Supp to an existing account) to accounts with an address outside the US. He just said to apply for an Amex in the UK. I suggested that was not a viable option.
I have been trying to register for Priority Pass and keep encountering an error screen
We're Sorry
We're unable to load this page at this time. Please try again later.
If you need immediate assistance, please call the number on the back of your Card.
I can't find any reference in the T&Cs requiring a US address. I spoke with online chat this morning and he encountered the same error. I'm guessing it's the address outside the US issue again.
So it would appear that there are a number of benefits not available to cardholders once the move abroad or repatriate their card to their actual home address (no probs if you are not seeking anymore US cards)
Anyone have any work-arounds or is it just a matter of changing my address back to a US one again?
I can live without both of these things but I guess i'm just a little frustrated that I'm being denied some of the benefits that I'm paying for. So the change back to a US address will just be a measure of the inconvenience vs card value & utility
if that is the only option