Strategy to obtain US Amex

[albyd]

I mean considering it's on apple pay, being charged in a foreign currency/country and on a brand new account, and the card hasn't been activated, I can't fault Chase for being sensitive to it.

I think what you say there makes complete sense. Hopefully I haven't done irreparable damage. I'll give them a call tonight AEST.

 

[cathalm8]

I mean considering it's on apple pay, being charged in a foreign currency/country and on a brand new account, and the card hasn't been activated, I can't fault Chase for being sensitive to it.

I have just been approved for my first chase card - CSP. Rec'd an email saying I can add to my digital wallet. Based on what ive just read its likely best to hold off adding it until i receive the physical card. Would it be ok to use the card details to pay my US tello bill online or is that still too risky and worth avoiding for now until I receive the physical card and activate it?

I have had a bank account open with them for almost 12 months.

I have been having issues having my previous AMEX cards delivered to my friends address which wasnt really an issue as I could ring AMEX and have the card sent to Aus after 10 days. I was also wondering, in the event the chase card doesnt arrive at my friends address would they also send it to Aus or again is this too risky for first card?

 

[olorinn]

I think what you say there makes complete sense. Hopefully I haven't done irreparable damage. I'll give them a call tonight AEST.

You can call the Chase fraud team anytime, they work 24x7. Direct number is 1800 955 9060.
Normally if a transaction declined you call them and say you're travelling, they'll ask you to confirm the declined transaction, then they clear the decline.

 

[levelnine]

You can call the Chase fraud team anytime, they work 24x7. Direct number is 1800 955 9060.
Normally if a transaction declined you call them and say you're travelling, they'll ask you to confirm the declined transaction, then they clear the decline.

If albyd's account is locked, they'll need to speak to the customer protection group, which is different from the run-of-the-mill fraud team. I believe they only work normal-ish US hours.

 

[albyd]

What's the difference between the Customer Protection Team and the Fraud team in their requirements to unlock? I can completely understand why my maiden activity being on ApplePay, outside the US, etc would likely be an issue. Maybe I'm just minimising it as I'm biased, isn't that what might be required here - just an explanation to the fraud team that it really was me making those charges? How much more stringent will their requirements be compared to the Fraud team? Was thinking of calling the Fraud team back tonight AEST during US business hours and going from there. Should've just waited for my card to arrive - maybe I'm looking at it through Rose coloured glasses as I've had a decent run with other banks (aside from C1)?

Aside from that, I've had pop-ups for some time now when I log into Amex offering me a Blue Business Plus card with 25K MR points (public offer is 15K and I thought it said 75K. Shall I take this offer or leave it alone? Amex have also offered me a pre-approved Business Line of Credit for a decent amount. I was thinking of accepting the pre-approved card offer then immediately following that up with the Line of Credit - I don't really need it but it sounds like a "nice to have".

Would there be other implications like difficulties for my business getting approved with Chase for an Ink card down the line assuming I'm not about to get banned from Chase like I have with C1?