I feel like the point is being missed here. I stated quite clearly in the original post that it was an avoidable situation and my fault. However, I paid full fare for a J ticket. Not points, not an upgrade. I can arrive at the airport late and be put onto the next flight; that’s fine. My contention is that as a passenger choosing to pay for the highest class of ticket with all the corollary benefits I should not be deliberately treated like a mug by someone who is in a position to directly help me. Service with a smile always trumps being glum and taciturn. I guess I’ll just vote with my feet and go back to T3.Whilst the lounge dragon was unhelpful, it was an entirely avoidable situation.
Thank youI'm more impressed that you were late, managed to park the car - go through security, into the lounge - back out, and through security again - and still make your flight.
Well done.
But, I would strongly consider familiarizing yourself with online check-in in order to prevent scenarios such as this.
I dunno. It’s just something I’ve always done. The QANTAS lounge queens also have supernatural abilities and often will bump you up if you ask them if J is full and you’re on full flex.It’s never occurred to me to check-in at a lounge rather than on-line. Is there an advantage in that.
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