I feel like the point is being missed here. I stated quite clearly in the original post that it was an avoidable situation and my fault. However, I paid full fare for a J ticket. Not points, not an upgrade. I can arrive at the airport late and be put onto the next flight; that’s fine. My contention is that as a passenger choosing to pay for the highest class of ticket with all the corollary benefits I should not be deliberately treated like a mug by someone who is in a position to directly help me. Service with a smile always trumps being glum and taciturn. I guess I’ll just vote with my feet and go back to T3.Whilst the lounge dragon was unhelpful, it was an entirely avoidable situation.
Thank you it was a Herculean effort if I do say so myself. Thankfully I had a T-shirt in my little dilly bag to mop the perspiration off when I took my seat.I'm more impressed that you were late, managed to park the car - go through security, into the lounge - back out, and through security again - and still make your flight.
Well done.
But, I would strongly consider familiarizing yourself with online check-in in order to prevent scenarios such as this.
AFF Supporters can remove this and all advertisements
I dunno. It’s just something I’ve always done. The QANTAS lounge queens also have supernatural abilities and often will bump you up if you ask them if J is full and you’re on full flex.It’s never occurred to me to check-in at a lounge rather than on-line. Is there an advantage in that.