Perhaps let me restate what I said. It has been normal in my experience that sign-on points take a while to show up.
A while meaning not instantaneously on any target being met, and not that they were awarded late.
In the T&C it normally will specify a max period for this to occur by. Only once did my points not post by that period and only after that did I call to chase up. Points were then awarded.
Always read the T&C section of any offer.
and let me restate that I got my bonus points on my explorer within 24 hours, and being my first card, so I assumed that was how the system worked, and when I didnt get mine for a few weeks, I called to enquire, and got told storeies ranging from youre not elgiible to yes in 8 weeks you will receive them in 10 separate installments, I was frustrated and confused
so when I got them I was a happy little munchkin