Sorry if this has been asked and answered (I tried the search function and wasn't able to find a specific answer) - my wife has reached the 600,000pts/yr family transfers threshold (I'm almost at the threshold too) - just wondering if the 12 months is :
- Calendar year (ie. Jan to Dec)
- Membership year (my membership year is Nov to Nov)
or
- 12 months since the first family transfer (ie. I just checked my activity statement and the first family transfer I did was in Feb - so if it falls under this - I assume that the points transfer threshold will reset in Feb?)
For me, I've still got some points I'm able to transfer:
As per above, it only states "every 12 months" but not specifically under what definition of 12 months (ie. calendar or membership).
We don't have that many points (between us we had around 1m points prior to redeeming for our recent completed OWA), but we've had to transfer points to each other due to the fact that Qantas want the below :
1. They want / need all points to be deducted from the one account instead of both accounts as we booked on the one account rather than 1 adult for each account (we found out the hard way of doing that, as we booked a OWA but were looking at the 1 reward seat availability)
2. When they are able to see reward seats when we wish to amend our rewards bookings (not often!!), they require points to be already in the account prior to the call, hence we transfer points prior to calling
3. Sometimes (most times) agents aren't able to see the reward seats we can see online, so we just transfer points back to each other after giving up on trying to amend due to the above
We didn't even notice the 600k threshold until the last transfer which brought her over.
Thankyou in advance!
