Yes - it's trailing 12 months. When you go to do the transfer, I believe it will look at the current date, and presumably any transfers made up to 364 days prior to the current date, for a total of points transferred, and then subtract that total from the 600K cap to tell you what you have left.
Thanks for that, appreciated.
Had it not been for Qantas' subpar system resulting in some (most) consultants being unable to see reward seats (that are showing online), I probably wouldn't be in this position.
An example - recently I wanted to change my awards seat on BA in PE (now already flown) to either a QR business or EK first seat as there were some seats showing online in the multi-city search portal.
Knowing Qantas and previous dealings on the phone, they want points in the account that made the booking, prior to the call being made. One time I called to make a change and surprisingly on that occasion, they could see the reward seats and added it to my existing booking - but even though I did a points transfer whilst I was on the call, they said that it takes a few hours to "show up" on their end.
Knowing this previous experience, I asked my wife to transfer me some points to be ready for the call. Then when I call, the "expected" response from Qantas -
"These seats are not available for existing bookings",
"There are no reward seats available on the route / date you're looking at online" blah blah.
Obviously then I HUACA a few more times and unluckily got the same consultant twice, so I hung up immediately as I knew it would have been a waste of time continuing the call.
It's because of Qantas' broken system in that we've almost used up all of the 600k allocation of points transfer quota for the 12 months. Had it not been for that, we probably wouldn't be in this position.
I guess I'll just have to wait until Feb to be able to do more larger points transfers.
