The Qantas Newbie Questions Thread

[elanshin]

Not sure on that; best would be for her to ask the crew in the F cabin on the day. A visit might be ok; joining her for a meal or anything else is not likely

Honestly, there are so many factors that go into this that the only answer is you have to ask the purser on the day and see what they say.

If it's a full F cabin, there's less likelihood of it. If it's a quiet day they might allow a bit more.

 

[dairyfloss]

Honestly, there are so many factors that go into this that the only answer is you have to ask the purser on the day and see what they say.

If it's a full F cabin, there's less likelihood of it. If it's a quiet day they might allow a bit more.

Quiet day or not, I’ll retain the view it is unlikely they’ll be open to catering for an additional, ineligible pax in F… I guess crazier things have happened though!

 

[flyingfan]

I thought so, do you know if QF is strict on if I can sit opposite my wife F/ Take a photo for her?

I expect they'll be strict and refuse, but there won't be an issue sitting together in the lounge upstairs.

 

[elanshin]

Quiet day or not, I’ll retain the view it is unlikely they’ll be open to catering for an additional, ineligible pax in F… I guess crazier things have happened though!

If its a quiet day what they could do is take the J meal and serve it with the partner in F since you can dine together in F.

Not sure on how realistic that is, but no harm in asking from the F Pax.

 

[MooTime]

It's a scenario @RichardMEL may be able to shed some light.

 

[xd9000]

Hey All. Currently WP with Qantas.
I just booked some business (D) flights on Qatar (first time flying with them).
I registered and added a promo code for some added bonuses, before realising they are a OneWorld airline. Then thought I should collect QFF points / status rather than anything with Qatar, as I am not sure how much I will fly with them.
I went looking on the website and the app, but cant find out how to add my QFF info to the bookings.
Is it possible to collect QFF status and points for these flights booked on the Qatar website?
How do you add QFF membership info. adn how do you add One World info as it is reporting as the lowest tier.
Thanks
XD

 

[Mwenenzi]

Hey All. Currently WP with Qantas.
I just booked some business (D) flights on Qatar (first time flying with them).
I registered and added a promo code for some added bonuses, before realising they are a OneWorld airline. Then thought I should collect QFF points / status rather than anything with Qatar, as I am not sure how much I will fly with them.
I went looking on the website and the app, but cant find out how to add my QFF info to the bookings.
Is it possible to collect QFF status and points for these flights booked on the Qatar website?
How do you add QFF membership info. adn how do you add One World info as it is reporting as the lowest tier.

Do you now have a Qatar QR frequent flyer account? The registration and added a promo code may only be for QR ff members.
If you have a QR ff number getting it 100% removed and then add another freq flyer number can be problematic. QR ffn's are sticky. Will be a way to add a QF ffn. May take a phone call (good luck!!!)
Qatar QR are a freq flyer partner of VA Virgin Australia, UA and others

As QR are a (not that friendly) partner of QF can earn SC & ff points subject to t&c's. Check *carefully*.
QF link--> https://www.qantas.com/au/en/freque...ables/earn-category-tables.html#qatar-airways

QR use avios as the frequent flyer currency. As do BA, IB, IE & AY. Subject to the rules avios, but not status, can be moved between these ffp's.
BA & QR have a closer relationship.
With more airlines using avios, ff programs that use avios have became more popular. Even for people living in AU.

 

[xd9000]

Thanks Will give them a call.

 

[dollop]

Anyone had experience when a route gets axed?

I had a classic reward booking SYD to ICN for May. There was an announcement that the route will be cancelled on June 15 however it has been brought forward to May 6.

They are only rebooking me to the following day with Jetstar business, and refund me the points difference needed to book the route (82000 - 61500). I also have a hotel booked that evening.

I am a lowly bronze. I've rang twice asking if they could change my route to Tokyo instead on QF metal, and I can make my own way to Seoul but they insisted that since there are no classic reward availability, my only option is to take the JQ flight the next day, or a refund.

Is this the best outcome I can reasonably get in this situation? I even asked (nicely) if they would release CR seats for the HND flight but no luck. Also no CR availability to TPE or HKG.

 

[Captain Halliday]

Anyone had experience when a route gets axed?

I had a classic reward booking SYD to ICN for May. There was an announcement that the route will be cancelled on June 15 however it has been brought forward to May 6.

They are only rebooking me to the following day with Jetstar business, and refund me the points difference needed to book the route (82000 - 61500). I also have a hotel booked that evening.

I am a lowly bronze. I've rang twice asking if they could change my route to Tokyo instead on QF metal, and I can make my own way to Seoul but they insisted that since there are no classic reward availability, my only option is to take the JQ flight the next day, or a refund.

Is this the best outcome I can reasonably get in this situation? I even asked (nicely) if they would release CR seats for the HND flight but no luck. Also no CR availability to TPE or HKG.

Here’s the Qantas cancellation policy.

Strictly speaking a refund is the minimum requirement. But it’s a low bar.

Asking for a QF operated service to elsewhere in Asia, with a connection is reasonable IMO, but you’re dealing with a business that’s not known for putting customers first.

If you do take the JQ flight, compare the fees and carrier charges. They’re often higher with Qantas, so make sure they refund the difference.

When we were downgraded from J on QF to JQ and also involuntarily rerouted returning from DPS it took more than 100 days to get the difference in fees and carrier charges refunded.

 

[dollop]

It's quite disappointing as obviously Jetstar is a totally different product to QF business. Seems like they won't release availability or rebook me via another country if there is no CR availability. Good point regarding the carrier fees. I'll keep an eye out on that.

 

[zeruassiul]

Hi there,

I booked a J classic rewards redemption on Sri Lankan Airlines and have an e ticket and booking reference. When I go to the UL manage booking page it's asking for a 06 code starting booking reference. I still entered my Qantas issues booking reference but it simply only pulls up the itinerary, and there's no options on the landing page to make changes like seats, meals etc. Any experience dealing with this? Do I need to call them?

 

[RichardMEL]

It's a scenario @RichardMEL may be able to shed some light.

Interesting idea that I might? Lol still, appreciate the vote of confidence

I agree with general sentiment - F is F. A kindly CSM may offer a super quick visit, but I would not expect it.

Of course, a FA would likely be happy to take a pic of wife in F for her....

Post automatically merged: Dec 16, 2024

Hi there,

I booked a J classic rewards redemption on Sri Lankan Airlines and have an e ticket and booking reference. When I go to the UL manage booking page it's asking for a 06 code starting booking reference. I still entered my Qantas issues booking reference but it simply only pulls up the itinerary, and there's no options on the landing page to make changes like seats, meals etc. Any experience dealing with this? Do I need to call them?

Call QF for the UL PNR.

You may also find it via accessing the QF PNR via the BA manage booking function.

 

[Mwenenzi]

QR Qatar MMB takes an eticket number. That then may show the UL PNR
Are other airlines MMB that take etickets as well as PNR

https://booking.qatarairways.com/nsp/views/retrievePnr.xhtml

Hi there,

I booked a J classic rewards redemption on Sri Lankan Airlines and have an e ticket and booking reference. When I go to the UL manage booking page it's asking for a 06 code starting booking reference. I still entered my Qantas issues booking reference but it simply only pulls up the itinerary, and there's no options on the landing page to make changes like seats, meals etc. Any experience dealing with this? Do I need to call them?

 

[xd9000]

Do you now have a Qatar QR frequent flyer account? The registration and added a promo code may only be for QR ff members.
If you have a QR ff number getting it 100% removed and then add another freq flyer number can be problematic. QR ffn's are sticky. Will be a way to add a QF ffn. May take a phone call (good luck!!!)
Qatar QR are a freq flyer partner of VA Virgin Australia, UA and others

As QR are a (not that friendly) partner of QF can earn SC & ff points subject to t&c's. Check *carefully*.
QF link--> https://www.qantas.com/au/en/freque...ables/earn-category-tables.html#qatar-airways

QR use avios as the frequent flyer currency. As do BA, IB, IE & AY. Subject to the rules avios, but not status, can be moved between these ffp's.
BA & QR have a closer relationship.
With more airlines using avios, ff programs that use avios have became more popular. Even for people living in AU.

Just to close the loop on this.
I called Qatar and they changed the flights, and the flights now show my QFF number when I hover over the. We also added my OneWorld Emerald status. This meant I could choose my seats FOC rather than the $139 per seat which would have added over A$500 to the booking. Happy days. Now just to make sure I get the 300+ SC as per Qantas website.

 

[goosh]

Just wanted to check what are my lounge options departing ADL on international flight?

QF Platinum/ Oneworld Emerald flying on points redemption QF on EK 441 flight.

Have a 4pm checkout from the Marriott in town, but even then still have a few more hours till the 10:40pm departure.

I see there is Plaza Premium, but don't think I get that as free access. Do I stay domestic side and wait it out in QF lounge?

 

[RB001]

I see there is Plaza Premium, but don't think I get that as free access. Do I stay domestic side and wait it out in QF lounge?

Emirates will indeed direct you to the Plaza Premium Lounge.

 

[xd9000]

Thanks Will give them a call.

Update. Gave them a call and they seemed to sort it for me and now I see my Qantas FF on that fight.
Just booked a similar one and when it asked for my FF, it defaulted to the Avio FF and has a drop down for my QFF, but I could not select it. Had to book as only few seats left so it looks like I will need to call them again
I think I need to cancel my Qatar FF with them, and hopefully that will sort it for good.