The Virgin Australia Newbie Questions Thread

[Sxs]

If your status is on your BP then either a physical card or your app should do.

It usually is on the bp right, even if I’m only pilot gold and have only been bumped a day or two prior?

 

[serfty]

It usually is on the bp right, even if I’m only pilot gold and have only been bumped a day or two prior?

I cannot answer as I have never been Pilot gold.

 

[Sxs]

I cannot answer as I have never been Pilot gold.

Thanks anyways

 

[MelbFlyer]

Couldn't find an existing thread that talks about change fees for international reward bookings so here's my question - I've booked an international business reward seat via VFF (SQ) and want to add another leg onto the trip so that it's on the same PNR.

I assume that the only way to do this is to call up, as there's no way of doing a multi-city international rewards booking online via the VFF portal / you can only book one leg at a time.

According to the below link, it seems like that there will be a $70 charge for this:

Velocity Reward Seat | Virgin Australia



Would that be correct? TIA.

 

[JaFlyer]

Couldn't find an existing thread that talks about change fees for international reward bookings so here's my question - I've booked an international business reward seat via VFF (SQ) and want to add another leg onto the trip so that it's on the same PNR.

I assume that the only way to do this is to call up, as there's no way of doing a multi-city international rewards booking online via the VFF portal / you can only book one leg at a time.

According to the below link, it seems like that there will be a $70 charge for this:

Velocity Reward Seat | Virgin Australia

View attachment 431169

Would that be correct? TIA.

Dont think they will be able to put them onto the same PNR, you can give a call and try.


Once you are in the airport the SQ staff will be able to combine them and check your luggage through to the end though (assuming <24h layover)

 

[MelbFlyer]

Dont think they will be able to put them onto the same PNR, you can give a call and try.


Once you are in the airport the SQ staff will be able to combine them and check your luggage through to the end though (assuming <24h layover)

Thankyou, the layover will be >24hrs.

The main reason for me asking is that I'd prefer them to be on the same PNR just in case I need to cancel - it would then be 1 x $60 cancellation / change fee instead of 2x.

This is one thing that QFF has over VFF - the ability to do multi-city international rewards bookings!

 

[MEL_Traveller]

Question on the platinum upgrade certificates or whatever they are.

Do you have to fly on them before they expire. or simply book a flight before they expire? So for example if plat status ends 28 Feb, do you have to fly and use the uograde by 28 feb, or can I book a flight for March 10 and apply the upgrade to that flight?

 

[AIRwin]

Question on the platinum upgrade certificates or whatever they are.

Do you have to fly on them before they expire. or simply book a flight before they expire? So for example if plat status ends 28 Feb, do you have to fly and use the uograde by 28 feb, or can I book a flight for March 10 and apply the upgrade to that flight?

When is your review date?

Upgrades will expire if not redeemed before the Platinum member’s next Review Date. Travel dates for Upgrades aren’t required to be within the current Benefit Period. Platinum members on Membership Pause can still redeem Upgrades prior to their expiry.

Terms and Conditions

This explains the definition, applicable terms, related changes and terms related to membership, velocity pin, velocity estrore, family pooling, redeeming points, status credit, member benefit,tax, fees, charges and other related things

www.velocityfrequentflyer.com

 

[MEL_Traveller]

When is your review date?

Upgrades will expire if not redeemed before the Platinum member’s next Review Date. Travel dates for Upgrades aren’t required to be within the current Benefit Period. Platinum members on Membership Pause can still redeem Upgrades prior to their expiry.

Terms and Conditions

This explains the definition, applicable terms, related changes and terms related to membership, velocity pin, velocity estrore, family pooling, redeeming points, status credit, member benefit,tax, fees, charges and other related things

www.velocityfrequentflyer.com

Ah, perfect. I wasnt sure if they had to be applied, or used, by the end of the benefit date. That link you’ve posted clears it up. Just have to apply it before expiry

 

[Azro]

I booked an international reward flight before point price increase back in January. Would I need to pay the point price difference If I change the date of flight?

 

[bernardblack]

I guess this stretches the definition of a "newbie" question, but:

I have Velocity Gold, and have already got the necessary status credits and sectors to requalify on my review date in July, but I have no chance of hitting Platinum. I also have Aeroplan 50K.

I am travelling with my family MEL-SYD-MEL next weekend. I will definitely credit their flights to Aeroplan, but I am considering mine. I have chosen seats in Row 6 which are free for Velocity Gold but would be an upcharge for a no-status account.

If I change my booking to credit my own flights to Aeroplan, will I lose these seats? Or will I get to keep them now that they're assigned? Or does it matter whether it's after the check-in window or whatever?

 

[luxury-lizard]

When. searching for awards (J) - I see availability SYD-DOH on VA1 and on a separate search DOH-FRA on QR but SYD-FRA does not show this combination. So my question is - can you mix VA and QR flights on a single award.

 

[Secco]

When. searching for awards (J) - I see availability SYD-DOH on VA1 and on a separate search DOH-FRA on QR but SYD-FRA does not show this combination. So my question is - can you mix VA and QR flights on a single award.

Yes you can.

 

[jase05]

When. searching for awards (J) - I see availability SYD-DOH on VA1 and on a separate search DOH-FRA on QR but SYD-FRA does not show this combination. So my question is - can you mix VA and QR flights on a single award.

Yes you can

 

[Drakecula]

If I book a flight with VA and I'm currently red, then I jump to silver before I fly, will I earn points at the red or silver rate?

I'm hoping I'll earn at silver because if I book before tomorrow I'll be on the current earn table, not the new one coming.

Appreciate advice.

 

[MEL_Traveller]

If I book a flight with VA and I'm currently red, then I jump to silver before I fly, will I earn points at the red or silver rate?

I'm hoping I'll earn at silver because if I book before tomorrow I'll be on the current earn table, not the new one coming.

Appreciate advice.

You earn at the rate of your status at the time you fly.

 

[Drakecula]

You earn at the rate of your status at the time you fly.

That's what I thought, thanks for confirming. Guess I better dust off the credit card and get booking!

Edit to add: I wanted to do an international multi-city booking so called up to do so. Price was quite a few hundred difference to what I could see on the United website, so I'll be forgoing any bonus earn I may have gotten booking via Virgin and book via United instead. I'll still earn some points through the partnership so not all is lost.