The Virgin Australia Newbie Questions Thread

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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

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Thanks serfty & Must...Fly! - I did not realise you actually have to call them? I thought it's just some button to press on the website.
 
Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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Couldn’t find any J seats from FCO-SYD for a specific date so thinking of breaking up the trip and trying for J say FCO-SIN, FCO-AUH or FCO-DOH then booking another flight for remaining journey. Will I have to still clear immigration in the airport or just go through transit?
 

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