Refund August fares .
Tiger were refusing refunds to pax on the other way back. They said they were 'sincere' about disruption, but also sincere in keeping money because of their fault. TT is for Tough Ti...ies
I would like to see that puffy statement removed - and Tiger fined again - either ACCC for unfair conditions, or not really being sincere - before they changed their tune.
Actually I would now like Tiger flying again. I feel the domestic lowest prices are up 40% across the board (strangely NZ prices are heaps cheaper). They have been over punished for the wrong reasons.
Does Tiger have a strategy for bums on seats? To be 'sincere' I would be giving out (for disruptees)
1) Free Tiger Stripes memberships
2) Secret and varied Tiger discount 'codes' for their next flights
3) Standby individually targeted 'deals' - sms broadcasts.
I don't want to see 1 cent deals or 1+1 deals or Free- just pay airport fee deals. This will probably be their first brain dead response, that will be matched by their rivals come F 'day'
But I sense lots of empty planes without bums on seats, if they don't throw targeted good deals to their victims, without rolling back 3 years of incremental price increases.
I do want to see some genuine sincerity, to which point they have not demonstrated.