Ahem.
Aaaaanyway ...
Leaving Tokyo, a 10am JAL flight HND-HKG. Check in was a breeze (and bags were checked through on my following CX flight to BOM
), as was security (fast track - no queues). Immigration over in a few minutes. A pleasure to fly again
.
Straight to the JAL lounge which appears to be a mixed J and F. There is a separate, but not roped off area for F. Not many people in the lounge, so people sat where they liked.
Good breakfast selection. I first tried the Japanese offering, but not quite for me, so I went western, and discovered that they hadn't any knives. Definitely, no knives. I waylaid one of the attendants, asking (not understood) and then making cutting motions over the egg and snags I had on my plate. Didn't appear to understand that, either, but a few minutes later I had to smile when she brought over a couple of cut-up sausages
.
The LH pic is the first class section, at least. may have extended to the RH pic area, but little delineation. The lounge was pretty empty.
Absolutely coughpy coffee available (plus tea etc). Plenty of booze about, including wines. I was working on my laptop and I happened to notice one local (I think) gent, making a number of close-spaced trips to the bar and filling up. Big glasses. Whoa! Lesson: next time I intend to get loaded, do it discretely
. You never know who from AFF might be watching!
JL29 HD-HKG on a B777, in J. Boarding was bang on time and super efficient. Docs checked in the rough queue, then they pointed where to stand, two-by-two. There are 2 check-in agents, and solid gates which open and close when appropriate. 2 line sof families, then 2 lines of F and status, then 2 lines of J etc etc. Every airline could do this, if they wanted, or cared.
On board, its 1-2-1 with the 1s herringboned.
This time I had selected the window single, (which makes my mis-selection last flight more puzzling). Great seat, heaps of storage space, everything well positioned. Again, non NC headphones, and a 'proper' pillow - note. Good IFE selection and easy to use.
No PDB, which was odd. Not just me - nobody in the cabin.
Menus not handed out, but in the seat pocket. I noticed that there were 5 pages of menu selections in Japanese, but only 2 in English (edit: that was a voice note I made - on reflection, out of the 5, 2 may have been Cantonese ... I didn't look closely).
Service was slow. About 30 mins after seat belt sign came off, they came around for food orders, and drinks. Took a while also for the drinks to be delivered. Crew were far less proficient (even ignoring the slowness) than the crew across from London. I don't think I saw the CSM.
But the meal again was great. As -delivered and then as revealed shots. Note the rice in a little tied packet. No drink top-ups offered (asked for, and delivered OK).
Tried the bed out afterwards - huge amount of legroom in the leg-well. I'm almost 6', and stretched out I couldn't touch the ends. Wish I had this bed (and pillow), coming across from LHR!
Overall, a good experience from check-in to landing, but the FAs decidedly either inexperienced or there is a step-down in service on this regional leg.