Unexpected win with Amex Velocity Business, perhaps with a catch?

[aspro2]

I was approved for a Velocity Business card two weeks ago, on the 150k points + $250 flight credit (VA Business Flyer acct) after $5000 spend offer. This was superseded by a lesser offer of 120k points, no flight credit, after $3000 spend, effective 7 Nov.

Wanting to get the bonuses out of the way ASAP, I went on the best spending spree I could in the first three days of the card being active. As I contemplated what further spend I could generate to get to the $5k qualifying threshold, I logged into my account this morning and saw that the correct 150k points had already been awarded at the new-offer $3k spend point rather than the old higher spend! Yay. But then of course it crossed my mind that it's not clear whether that event also triggers the processing of the $250 flight credit at VA's end (you have to wait "up to 30 days" for it to appear).

I went on live chat and had one of those interminably little-progress-and-vague-recital chats until the stupid system timed out (cos a chat will only ever last as long as the website login timeout, right?!). When I realised the agent wasn't responding cos the site had timed out, rather than because he/she was no longer interested, I logged back in, ended up with a different agent, and they actually claimed to check the details of my account and say that the threshold had been met in all regards. Should I believe them? No idea if anyone else on AFF has had similar fortune with Amex, but thought it worth asking...

 

[MEL_Traveller]

You should be entitled to any bonuses that were applicable at the time you were approved for the card and started your spend.

Unless there the terms and conditions clearly stated otherwise!

 

[aspro2]

You should be entitled to any bonuses that were applicable at the time you were approved for the card and started your spend.

Unless there the terms and conditions clearly stated otherwise!

I think my wording above should have been better... The issue is that I haven't achieved the *original* spend requirement of $5k, yet Amex's system decided I had met the requirement when I reached $3k (being the updated offer requirement, not the one I was approved for). So I'm not sure whether the other benefit (VA credit) will be triggered by the system's accidental generosity, or if I need to keep finding things to spend on to reach the old $5k requirement.

 

[MEL_Traveller]

I think my wording above should have been better... The issue is that I haven't achieved the *original* spend requirement of $5k, yet Amex's system decided I had met the requirement when I reached $3k (being the updated offer requirement, not the one I was approved for). So I'm not sure whether the other benefit (VA credit) will be triggered by the system's accidental generosity, or if I need to keep finding things to spend on to reach the old $5k requirement.

oh, i see! i thought you’d already reached the 5k.

i would think to get the VA voucher you’d need to spend 5k, but who knows? lol