Are people getting confirmation of telephone cancellation emails? I didn't after 30 hours now.
Haven't had any written confirmation either, been almost 60 hours. I guess there is manual work to be done behind the scenes (or we are in the queue to receive a retention call..)
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Hmmm... I cancelled at 16:45 on Tuesday 16th. Still no word...
ditto for me - so I went back into the assure app and noticed my small ongoing points earn (daily activity) is now in "locked mode" because I "do not currently have an active policy" (or words to that effect) after cancelling through the automated telephone method.
I'm happy to be retained.... for another 30,000 points after three months.
Points posted last week on the 16th. Didn't say where from but I assume it's Assure. Not bad for $21.78
Now to call and cancel...
There is an automated cancelling service... Refer I think to about page 16 for the instructions