travelislife
Established Member
- Joined
- Feb 9, 2011
- Posts
- 2,381
Shayne, your PM box is full, but the below is what I was going to send to you. Others can feel free to add to if they feel.
The number for the Dividend Miles Service Centre is 800-428-4322 (from the US airways website). So on Skype select the United States as the country you are calling and input this number, it will be a free call. Try and make sure you are on WiFi not 3G so you have a good connection. Also sometimes depending on your phone carrier if you are on 3G they will charge you for the data as some plans don't allow VOIP to be included in the data charges, so WiFi is best.
Have you been searching for 2 or 3 seats when doing your searches?
When you call them be prepared with everything you want to ask and have paper and a pen handy. Don't confuse them with all of the information you need straight away, ask them to look for the two flights you want and get them to put those on hold. Once they are on hold ask if there is a 3rd seat available. Then after all this ask how much an infant fare will be, I think it will be more in the range of $700, but could be wrong.
Just be patient with the call centre as it can take a bit of time and few calls before you have everything you want arranged. Remember you do not need to have bought any miles at this stage. You can do that after you have all of your seats reserved, so there is nothing to lose by calling up.
Thai also doesn't have the flat beds in J to Italy at the moment, only CDG (Paris).
The number for the Dividend Miles Service Centre is 800-428-4322 (from the US airways website). So on Skype select the United States as the country you are calling and input this number, it will be a free call. Try and make sure you are on WiFi not 3G so you have a good connection. Also sometimes depending on your phone carrier if you are on 3G they will charge you for the data as some plans don't allow VOIP to be included in the data charges, so WiFi is best.
Have you been searching for 2 or 3 seats when doing your searches?
When you call them be prepared with everything you want to ask and have paper and a pen handy. Don't confuse them with all of the information you need straight away, ask them to look for the two flights you want and get them to put those on hold. Once they are on hold ask if there is a 3rd seat available. Then after all this ask how much an infant fare will be, I think it will be more in the range of $700, but could be wrong.
Just be patient with the call centre as it can take a bit of time and few calls before you have everything you want arranged. Remember you do not need to have bought any miles at this stage. You can do that after you have all of your seats reserved, so there is nothing to lose by calling up.
Thai also doesn't have the flat beds in J to Italy at the moment, only CDG (Paris).