MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 29,070
On the phone to us airways for 1 hour 40 mins and connection lost after finding flights .
That is frustrating!
In future - have a pen handy and write down the flights as they are booked. That way when you ring back you can say you got disconnected but you have the following flights available from their colleague. It will save a lot of time.
You may wish to also invest in something like GoTalk - they have like a pre-paid calling service - you dial a special number from your home phone. I use them as skype can be patchy.
GoTalk (and there are others) costs about 12c a minute to the USA. When you dial US airways you dial the GoTalk access code, then 0011 1 800 xx_ xx_ 9same number you dial on skype - but make sure you put the 1 in front exactly as I have written).
you will get a short message saying the number you are calling is not toll free from outside the united states and will be charged at standard rates. Don;t worry about that... the standard rate is about 1c a minute