Using Complimentary Lounge Passes internationally

JulezK

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Oct 10, 2024
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2
Hi all, I have just recently joined as I have this specific question, so thank you to anyone in advance who uses their valuable time to reply to me.

I have complimentary passes to use from my Qantas Premier Platinum credit card. I am flying to Japan on Thursday with my family and initially I was hoping to use the passes in Japan on the way back since that is an evening flight and I will be able to enjoy an alcoholic drink in the afternoon. However I noticed here it states "The use of complimentary invitations are not permitted in partner lounges." But when I go to use my passes, the Tokyo to Melbourne one is there available for selection as shown below

Does anyone know if I can use it or not from personal experience? I don't want to use it and then get rejected there and waste the pass. Thank you.

1728887530632.png
 
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Hi all, I have just recently joined as I have this specific question, so thank you to anyone in advance who uses their valuable time to reply to me.

I have complimentary passes to use from my Qantas Premier Platinum credit card. I am flying to Japan on Thursday with my family and initially I was hoping to use the passes in Japan on the way back since that is an evening flight and I will be able to enjoy an alcoholic drink in the afternoon. However I noticed here it states "The use of complimentary invitations are not permitted in partner lounges." But when I go to use my passes, the Tokyo to Melbourne one is there available for selection as shown below

Does anyone know if I can use it or not from personal experience? I don't want to use it and then get rejected there and waste the pass. Thank you.

View attachment 411802
You will only be able to use the passes in QF owned and operated lounges.
So MEL ok but not NRT despite what is showing on the lounge invitation portal in your bookings.
 
Timely info as I crash back to Silver again in a few days...will be relying on passes for next trip.
Last time I used them they were cardboard and you could just whip one out if you felt like it, but if plane was late etc you could save it for another time.
 
Last time I used them they were cardboard and you could just whip one out if you felt like it,
I miss those cardboard passes !

My old boss would sometimes gift one to me when he had too many and his family didn't need them.
 
I'm trying to link one for my +1 at AKL and it says that it is unavailable. Why would that be? The trip is BNE-AKL on QF119 and return on QF126. She is a QF red and the trip is in economy. The BNE-AKL leg was able to link but the return is saying unavailable
 
I'm trying to link one for my +1 at AKL and it says that it is unavailable. Why would that be? The trip is BNE-AKL on QF119 and return on QF126. She is a QF red and the trip is in economy. The BNE-AKL leg was able to link but the return is saying unavailable
Are they doing any works to the lounge in Brisbane?
 
I tried to buy a one-off for my son leaving HBA (I know, dumb way to spend money) and the system advised it was unavailable - there are a number of airports/times where passes can't be used due to capacity constraints.
 
I'm trying to link one for my +1 at AKL and it says that it is unavailable. Why would that be? The trip is BNE-AKL on QF119 and return on QF126. She is a QF red and the trip is in economy. The BNE-AKL leg was able to link but the return is saying unavailable

Peak travel dates?
 
Jan 12th, so after the xmas/new year rush and before the end of school holidays rush

It’s still within school holidays and especially being a Sunday, would be a busy day when people are going back to work the next day. It’s not just the very end of school holidays that gets busy.

1733260952276.png
 
I have a friend who was getting frustrated in trying to link a pass for a February visit in AKL and failing. I checked it out for them and noted it is important to be aware of the differences between "Domestic" and "General" passes. Only the latter may be used at Qantas international Business lounges. They had the "Domestic" type.
 
Earlier this year, I had to leave HK later than the family, and was able to transfer complimentary lounge passes to them to use the HK Qantas lounge. You do have to transfer the passes 1 month beforehand and confirm they are present in their accounts. But it did work.
 

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