VA - ANA Codeshare Seat Selection

[mickismick]

Has anyone purchased an ANA flight through VA and managed to select their seats?

Just booked Haneda->Sydney on a codeshare and don't seem to be able to select seats. I have the ANA booking reference and can find it on the ANA website, but the seat selection option is greyed out. I also receive a message when managing the booking on ANA that "Only viewing is available for this reservation."

My ticket allows seat selection, and the booking page had the seat selection check mark, but it's not available on VA or ANA website. Thankfully the flight out is Sydney->Cairns->Haneda on a VA operated flight.

 

[elanshin]

Has anyone purchased an ANA flight through VA and managed to select their seats?

Just booked Haneda->Sydney on a codeshare and don't seem to be able to select seats. I have the ANA booking reference and can find it on the ANA website, but the seat selection option is greyed out. I also receive a message when managing the booking on ANA that "Only viewing is available for this reservation."

My ticket allows seat selection, and the booking page had the seat selection check mark, but it's not available on VA or ANA website. Thankfully the flight out is Sydney->Cairns->Haneda on a VA operated flight.

A bit off topic but just curious as to why purchasing ANA codeshare on VA out of Sydney, i get other Aus domestic cities. I've generally found ANAs own tickets to be a fair bit cheaper with their constant sales. You can still get points and credits.

 

[ben95]

You can still get points and credits.

you’d usually get more points and SCs if you book the VA codeshare as that’s usually a more favorable earning chart versus the partner earning chart.

Also OP seems to be using VA metal on the way out and only opting for the codeshare on the way back. It’s possible that the round trip fare is better than paying the one-way tax.

 

[mickismick]

Update: ANA call centre would not assign seats until check-in. So VA not meeting expectation of seat selection per their ticketing. Have raised complaints internally.

A bit off topic but just curious as to why purchasing ANA codeshare on VA out of Sydney, i get other Aus domestic cities. I've generally found ANAs own tickets to be a fair bit cheaper with their constant sales. You can still get points and credits.

ANA tickets one way for the family on the desired date were over $8000.

The VA total return ticket through VA was $4400.

Flying ANA metal both ways for the desired dates was $4900.

So $500 difference.

To be honest, had I known the flight was falsely advertised with advanced seat selection, I probably would have booked direct through ANA. It should also be noted that prior to paying for the booking, I confirmed with VA phone staff that I would be able to select my seats straight away through the ANA website and was provided with the ANA reference to do so.

 

[Must...Fly!]

Update: ANA call centre would not assign seats until check-in

Try calling again and see if you get a different result? Frustrating I agree