VA to Extend status for Some until 30th September 2022

[serfty]

Good question, I think it was early in April.

Edit to add from my Velocity account activity screen:

17-Apr-2020

17-Apr-2020

Status review - see Account Details

–

–

It means that you like were due for a status review a fortnight ago, but have already been extended.

Also, it means in you should get a further six month extension in 11 months from March 2022 until September 20th 2022.

 

[openseat]

It means that you like were due for a status review a fortnight ago, but have already been extended.

Also, it means in you should get a further six month extension in 11 months from March 2022 until September 20th 2022.

My status review was on 31st March this year:

31-Mar-2021

31-Mar-2021

Status review - see Account Details

–

–

Which might mean that the status goes though to the end of September 2022 to fit in with your earlier post.

 

[serfty]

Which might mean that the status goes though to the end of September 2022 to fit in with your earlier post.

Looks like it - if not your review would have been in the last week or so.

I have the same activity review entry for March - normally mine would have been in May.

 

[Ausbt]

Wow, I just checked my account: yesterday's flights have already credited plus I scored 5,000 bonus points! This isn't like the old VA where flights wouldn't credit for about three days. So their system has had an upgrade as well?

 

[AIRwin]

This isn't like the old VA where flights wouldn't credit for about three days. So their system has had an upgrade as well?

It has been prompt for the past few years...

 

[hydrabyss]

It has been prompt for the past few years...

I did not think it was same day in the past though or was it as I most likely did not check straight away.

 

[oz_mark]

I did not think it was same day in the past though or was it as I most likely did not check straight away.

I find the promptness a bit variable. Sometimes they are some day, but they can still take 3.days.

 

[BNEFlyer]

I find the promptness a bit variable. Sometimes they are some day, but they can still take 3.days.

I find VA is basically immediately (or within an hour or two post-flight) whereas QF is a couple of days, which works well when using QR Gold benefits but crediting the flight to QF.

 

[oz_mark]

I find VA is basically immediately (or within an hour or two post-flight) whereas QF is a couple of days, which works well when using QR Gold benefits but crediting the flight to QF.

Interesting. In my case it is usually the other way around. QF is quite prompt, but VA takes 2-3 days. (mostly, though VA can be prompt)

 

[jase05]

I find the promptness a bit variable. Sometimes they are some day, but they can still take 3.days.

Last flight to MEL had credited by time I collected my luggage but the flight back to ADL credited next morning

 

[mad_atta]

Update on my situation, as someone who was upgraded to Platinum in May last year and therefore ineligible for any of the formal status extensions. I ended up calling Velocity a couple of weeks ago and having a long conversation with one of the supervisors, who was very friendly but said she could do anything further than the already announced deal that nobody with expiring status would lose their status benefits until 30 September (though review dates would stay the same).

Interestingly, she confirmed that those status benefits included my Platinum upgrades, which would vanish from my account on review date of May 4th but which she confirmed would remain available for use until the end of September. She also said not to worry too much and that I should "watch this space" as they had something in the works for people like me.

Having taken another look at my account now my review date has passed, I see I'm still Plat (as expected) but my review date has moved to December, which is my original review date from back when I was gold. In other words, it's like I have had the 12 month status extension that I would have been eligible for as a gold applied to my account, but with my current Platinum level. Not sure if this is being applied to everyone who upgraded, or just because I asked (but was declined...). Weirdly, no communication at all from Velocity about any of this.

Anyway, I'm pretty happy with this outcome. Hope others get something similar.

 

[hydrabyss]

Update on my situation, as someone who was upgraded to Platinum in May last year and therefore ineligible for any of the formal status extensions. I ended up calling Velocity a couple of weeks ago and having a long conversation with one of the supervisors, who was very friendly but said she could do anything further than the already announced deal that nobody with expiring status would lose their status benefits until 30 September (though review dates would stay the same).

Interestingly, she confirmed that those status benefits included my Platinum upgrades, which would vanish from my account on review date of May 4th but which she confirmed would remain available for use until the end of September. She also said not to worry too much and that I should "watch this space" as they had something in the works for people like me.

Having taken another look at my account now my review date has passed, I see I'm still Plat (as expected) but my review date has moved to December, which is my original review date from back when I was gold. In other words, it's like I have had the 12 month status extension that I would have been eligible for as a gold applied to my account, but with my current Platinum level. Not sure if this is being applied to everyone who upgraded, or just because I asked (but was declined...). Weirdly, no communication at all from Velocity about any of this.

Anyway, I'm pretty happy with this outcome. Hope others get something similar.

My partners upgrades dropped off on her review date then her new review date was her old gold review date. Quick phone call and she was able to get her upgrades which had expired applied to a flight next week.

 

[mad_atta]

My partners upgrades dropped off on her review date then her new review date was her old gold review date. Quick phone call and she was able to get her upgrades which had expired applied to a flight next week.

Nice, sounds exactly like my situation too. Perhaps that's what they're now applying as standard to everyone who upgraded within a certain window?

 

[oz_mark]

My partners upgrades dropped off on her review date then her new review date was her old gold review date. Quick phone call and she was able to get her upgrades which had expired applied to a flight next week.

Probably missing something, but wouldn't they have dropped off anyway? Not sure why you'd let them expire?

 

[mad_atta]

Probably missing something, but wouldn't they have dropped off anyway? Not sure why you'd let them expire?

If it's anything like my situation, they dropped off due to limited opportunities to use them. However part of the deal they're running is an extended life for those upgrades, as part of the extended status (though not clear if the upgrades necessarily will last the full life of the extended status).

 

[hydrabyss]

Probably missing something, but wouldn't they have dropped off anyway? Not sure why you'd let them expire?

So her Platinum status expired after one year, before it expired she was able to get her Gold 12 month extension to apply after her Platinum review date. She was given a new review date of Feb 2022 which was her old Gold review date month instead of April which was her platinum review date.
For some reason the Platinum upgrades did not carry over with her extension although the Car and Hotel benefit did.
Hope this is a little clearer.

 

[oz_mark]

If it's anything like my situation, they dropped off due to limited opportunities to use them. However part of the deal they're running is an extended life for those upgrades, as part of the extended status (though not clear if the upgrades necessarily will last the full life of the extended status).

Did the upgrades get an extended life? They issued me new ones, and the old ones kept their original expiry.

 

[mad_atta]

Did the upgrades get an extended life? They issued me new ones, and the old ones kept their original expiry.

They did not issue any new ones, and I was told on the phone that my existing ones have an extended life, even though they don’t show up anymore on the site. If you have been issued new ones, I can’t imagine them also extending unused old ones.

 

[AIRwin]

Mine has just been extended * until February 2023:

* Status Extension Status membership extension until 28 February 2023 offer is available only to Velocity Frequent Flyer Platinum and Gold members whose Status has been previously extended until 30 September 2022 as part of the 2020 Status Rewards Program. The 2020 Status Rewards Program required eligible Platinum and Gold members to book a Virgin Australia marketed flight by 28 March 2021 for travel from 7 December 2020 (including Reward Seat bookings). Codeshare services marketed or operated by partner airlines were not eligible for this offer. You must have added your Velocity number to your booking to have received this extension.​

 

[serfty]

Mine has just been extended * until February 2023:

Yes, see here:

Further Status Extension to 28 Feb 2023

Just received. As we look towards more borders opening, we are excited to let you know we have further extended your Platinum Status membership until 28 February 2023*. This means that even if you haven't flown recently you'll continue to enjoy your Platinum benefits including complimentary...

www.australianfrequentflyer.com.au