Velocity to partner with 7-Eleven

For the first time, I spent at 7-11 and no velocity points have come through. Did a gas swap n go and bought fuel (and used a Fuel Lock, got a "congratulations on the savings" in the app) on 03/03, nothing in Velocity which normally pops up after 24hours. Tried googling of how to lodge a claim or follow up but couldn't find anything, anyone know how to do that other than the generic "contact us" link on 7-11's website?
 
Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

mswindells said:
Tried googling of how to lodge a claim or follow up but couldn't find anything, anyone know how to do that other than the generic "contact us" link on 7-11's website?
Click to expand...

My 7-Eleven app > More > Help & support > Offers & Rewards.

Might be slightly different on iOS.
 
Sponsored Post

Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and enjoy a better viewing experience, as well as full participation on our community forums.

AFF members can also access our Frequent Flyer Training courses, and upgrade to enjoy lots of other benefits and discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Recent Posts

Currently Active Users

... and 2 more.
Total: 989 (members: 52, guests: 937)
Back
Top