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The only thing I really care about is where someone in row 39 or equivalent whacking their bag in row two or three as they walk past.The toilet really isn’t special on a 737-800 so I don’t care.
Fair point. In hindsight, it is very unfair of any complaint toward Virgin staff as nearly every staff member I have had has done a fab job (and I make sure I provide that as feedback). I suppose it is easier to make the comments toward the “face of the brand” rather than issues needing to be addressed further up the chain.1. They have the maximum compliment of crew which is usually 6.
2. They serve everything complimentary so it's easier and faster service wise, hand it out and cya.
The only flights it's been denied on for me were CBR-SYD and NTL-BNE. The CBR-SYD was turbulent and NTL-BNE was after a significant delay which meant we were happy to get in the air, but other things such as the ability to heat water was not possible.You’re lucky to get tea and coffee on all flights! Several times MEL to SYD and vv have been deemed ‘too short’ to offer hot drinks on the flights I was on