Virgin Australia Business Class - Meals, Menus & Service

[Mr H]

Flying SYD-MEL at 10:30am last week I was offered a chicken burrito or a chicken curry (which could be made vegetarian if desired). I declined both, as I am allergic to chilli, and asked for a basic sandwich or something similar instead. I was given a packet of potato chips, a cheese & crackers and a chocolate. I was surprised to be served lunch at 10:30am, but okay...

This is probably the 3rd time it has happened in the past year that I've been unable to eat either meal offered and it's pretty frustrating. The breakfast served on the 9am flight a few days prior was great.

If I had that significant a food allergy I would investigate the special meals or make my own arrangements. Personally I think it’s a good thing that they offer real food on this flight and not the same cheap breakfast food that I would probably already have been offered in the hotel and again in the lounge. It was not always thus.

 

[MH_fan]

Tasty meal for my BNE-SYD flight the other night.

 

[RickyT84]

Early dinner on VA962 from BNE to SYD on Tuesday (19/11) - choice of butter chicken with rice or cheese tortellini in tomato sauce.

As I was travelling with my wife I opted one of each so we can try both dishes. Took a photo of the butter chicken which was tasty.



First time seeing the soy rice crackers and mini Cadbury diary milk bar offered with the meal.

Had a passable white but not sure what I was as the CSM brought the glass out direct from the galley. Service was good but not memorable.

 

[twinaisle]

Early dinner on VA962 from BNE to SYD on Tuesday (19/11) - choice of butter chicken with rice or cheese tortellini in tomato sauce.

As I was travelling with my wife I opted one of each so we can try both dishes. Took a photo of the butter chicken which was tasty.

View attachment 416411

First time seeing the soy rice crackers and mini Cadbury diary milk bar offered with the meal.

Had a passable white but not sure what I was as the CSM brought the glass out direct from the galley. Service was good but not memorable.

It's not usual offerrd on the tray so don't get used to it

White wolf Chardonnay/S Blanc on offer at the moment.

Keen to hear from your experience, what could the CM have done on a flight that long to make the service memorable to you?

 

[servicerequired]

Flying SYD-MEL at 10:30am last week I was offered a chicken burrito or a chicken curry (which could be made vegetarian if desired). I declined both, as I am allergic to chilli, and asked for a basic sandwich or something similar instead. I was given a packet of potato chips, a cheese & crackers and a chocolate. I was surprised to be served lunch at 10:30am, but okay...

This is probably the 3rd time it has happened in the past year that I've been unable to eat either meal offered and it's pretty frustrating. The breakfast served on the 9am flight a few days prior was great.

If that is the case, good practice would really be snag a sandwich or wrap from Y ... I would have thought? Why did this backup scenario process end?

 

[MooTime]

It's not usual offerrd on the tray so don't get used to it

White wolf Chardonnay/S Blanc on offer at the moment.

Keen to hear from your experience, what could the CM have done on a flight that long to make the service memorable to you?

I agree, a quick domestic dart hardly a memorable trip to begin with so enjoy your meal & vino off you go.

 

[RickyT84]

It's not usual offerrd on the tray so don't get used to it

White wolf Chardonnay/S Blanc on offer at the moment.

Keen to hear from your experience, what could the CM have done on a flight that long to make the service memorable to you?

Sorry if I sounded a bit off putting as I should have said the CSM merely took the tray after we finished and didn't offer any refills of our drinks and chatted with other crews in the galley.

No big deal I guess but it seems like a lot of CSMs offer top up of drinks.

Apologies if it came across as an entitled post...

 

[muppet]

Sorry if I sounded a bit off putting as I should have said the CSM merely took the tray after we finished and didn't offer any refills of our drinks and chatted with other crews in the galley.

No big deal I guess but it seems like a lot of CSMs offer top up of drinks.

Apologies if it came across as an entitled post...

I don’t think it’s entitled to note a lack of proactive service following the meal, which you did politely in your post. It’s not such a short flight that there’s no time for a top-up.

 

[twinaisle]

Sorry if I sounded a bit off putting as I should have said the CSM merely took the tray after we finished and didn't offer any refills of our drinks and chatted with other crews in the galley.

No big deal I guess but it seems like a lot of CSMs offer top up of drinks.

Apologies if it came across as an entitled post...

No need to apologise at all. It was a genuine question to see and you've summed up the flight for me!

Hopefully you come across a more service approached CM next time. There's heaps of them who are amazing!