Welcome to another year of Velocity Platinum membership

[straitman]

Mine came in this week some time, year end 29 August.

Review date is 1 September. It only showed me as Gold less than two weeks ago.

Thanks guys.

Just want to ensure that our cards arrived before we leave on holidays and not whilst we are away.

 

[pshepvic]

And then there is the complexity of establishing which SC's would count towards Life Time Status. I.E I doubt the family pooling would count!

I think SCs pooled should count towards the lifetime status of the person that earned them originally...IF they are to introduce it. After all why should someone get lifetime status if they've done bugger all flying with the airline? Oh wait, some people are being given annual status with bugger all flying so it's entirely possible...


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[Fruitcake]

I thought it was just a DJ policy to copy as much as possible rather than legislation

In fairness they have managed a few innovations - family pooling comes to mind (although given the volume of people in their lounges I do wonder if they regret it!). And Velocity was the first with "any seat" awards, which QF has copied (although awarding SCs on them is a carrot that Velocity hasn't yet copied). Also the direct linking of spend to points earn is a differentiating point, and a positive one in my my view - it allows those who regularly book savers at the last minute to get better points earn for their flight relative to the holidaymaker down the back who paid one third of the price.

But certainly agree that most changes this year have taken them closer to QF - the pending platinum lounges, the Club (although that's not related to the loyalty program), removing any time access.

However, their stated goal is to attract the same high yield pax that QF does - so there's probably a bit of a feedback loop there in terms of needing to offer somewhat similar benefits to get the business. Were there major differences between QFF and Global Rewards?

 

[TonyHancock]

In fairness they have managed a few innovations - family pooling comes to mind (although given the volume of people in their lounges I do wonder if they regret it!). And Velocity was the first with "any seat" awards, which QF has copied (although awarding SCs on them is a carrot that Velocity hasn't yet copied). Also the direct linking of spend to points earn is a differentiating point, and a positive one in my my view - it allows those who regularly book savers at the last minute to get better points earn for their flight relative to the holidaymaker down the back who paid one third of the price.

But certainly agree that most changes this year have taken them closer to QF - the pending platinum lounges, the Club (although that's not related to the loyalty program), removing any time access.

However, their stated goal is to attract the same high yield pax that QF does - so there's probably a bit of a feedback loop there in terms of needing to offer somewhat similar benefits to get the business. Were there major differences between QFF and Global Rewards?

...and don't let us forget priority boarding which DJ delivers consistently but QF pretty much ignores.

 

[Simo]

...and don't let us forget priority boarding which DJ delivers consistently but QF pretty much ignores.

DJ's Priority boarding works well. QF's is a lot like a dogs breakfast as many FF's have a huge amount of self importance.

 

[serfty]

DJ's Priority boarding works well. QF's is a lot like a dogs breakfast as many FF's have a huge amount of self importance.

Although more recent anecdotes have indicated Qantas are becoming more consistent in actually providing this (... well I guess it could not have been much worse).

 

[TonyHancock]

Although more recent anecdotes have indicated Qantas are becoming more consistent in actually providing this (... well I guess it could not have been much worse).

I know I'm going off topic, and on to my favourite issue with QF, but it would be good to remember that PB can appear to work because the pax, by the large, get into the correct lanes. I don't see QF staff enforcing priority boarding.......and I'll remind everyone about 734's...yes I have another wonderful non PB experience coming up thanks to that particular gem.

I will strive to maintain DJ Platinum this year. I have still yet to sample Y on the DJ 737's and A330's. The comp and half price upgrades are working a treat for me...as is the service. So thank you DJ for welcoming me again for another year.

 

[Jama]

...why should someone get lifetime status if they've done bugger all flying with the airline? Oh wait, some people are being given annual status with bugger all flying...

IF they introduce lifetime status it will likely be status matched only

 

[MichaelD]

I will strive to maintain DJ Platinum this year. I have still yet to sample Y on the DJ 737's and A330's. The comp and half price upgrades are working a treat for me...

Ditto...but what if you had to pay $ for J instead of flexi + upgrade? Would that change things?

 

[SimonF]

VA's status qualification/reassessment system is quite different to that used at Qantas, and neither of them use a calendar year. VA uses a rolling twelve month period, QF uses your membership anniversary date.

My understanding is this:
Consider that if you join both programs on 1 July 2012 and earn Gold around 15 December 2012.

On 15 December 2013 VA will look at your status credits earned since 16 December 2012 and extend/drop your status accordingly.

QF will set your status credits to zero on 1 July 2013, but you will remain gold until 1 July 2014, at which point your status is assessed.

Okay i see. I still can`t believe i was comped another year..... What would my account look like if it wasn`t comped for another year and i was downgraded?

 

[trippin_the_rift]

I re-qualified for plat months ago and for the past 2 weeks it's been saying "We are currently assessing your activity over your membership year. You will still have access to your current benefits until 20 Oct 2012. Your new card will be with you shortly."

I went to book some flights but can't access my 4 upgrades for this new membership year. Review date is 20 Sep 2012.

Anyone else having this?

 

[serfty]

... Anyone else having this?

sure!

Read upthread.

I expect this is somewhat of a flaw on their system, exacerbated by the high number of matched member's review dates coming up a year later.

Posted on a wing and a prayer ...

 

[SimonF]

Maybe this will help as i haven"t got any emails saying whether or not i've been extended. Does the above indicate i have been extended? Sorry for all the questions....wow putting a image on here is a lot harder than i thought!

 

[The Rok]

260 SC's and they renewed your WP status???

Have Virgin lost the plot altogether???

 

[SimonF]

260 SC's and they renewed your WP status???

Have Virgin lost the plot altogether???

Not sure hence why i think it's just a glitch since no email or anything indicating i've been renewed. If i have been renewed i suspect others on this board would be too with less SC that are just keeping quiet!

 

[Bolthead]

260 SC's and they renewed your WP status???

Have Virgin lost the plot altogether???

I haven't been buying into this whole 'comp' issue as I figured if the shoe was on the other foot I too would be taking advantage of it, however after seeing the last example I am starting to agree with what you have said. I am a 'BIS' FF and I am Platinum and re-qualified for Platinum about 6 months ago. My review date is end of October. Because of Family Pooling my daughter became Platinum a few months ago and this week my wife should also become Platinum. I am starting to wonder the value of our loyalty.....

 

[Jama]

There is certainly a contrast to QF. Now they are flying into my home port again (OOL) I sent an email to QF asking if they would consider a status match. The responce was that they would not consider this as it reduces the value of the program for their members that have earnt their status. Go figure. Ironic since part of the motivation to give this a try is that I feel the treatment hasn't been that great with VA who I have earnt my status with.

 

[oz_mark]

There is certainly a contrast to QF. Now they are flying into my home port again (OOL) I sent an email to QF asking if they would consider a status match. The responce was that they would not consider this as it reduces the value of the program for their members that have earnt their status. Go figure. Ironic since part of the motivation to give this a try is that I feel the treatment hasn't been that great with VA who I have earnt my status with.

..and yet Qantas have seemingly upgraded some folk on the Gold Coast to platinum.....

 

[Sprucegoose]

Lol. Someone very close to me got email last night. Gold renewed for another year, zero flights taken since sm.
Funny hey


I'm too poor to own a signature

I am heartened. I'm 200 SC away from requalifying for VA Plats, I was comped originally with the masses as we bathed in the Ganges.

So by that I take it I have a decent chance at requalifying for plats??


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[Sprucegoose]

Ooh, they retained husbands Gold too! Fantastic. Thanks for posting, he was "under review" and had not achieved the required status points to retain it!

How far off was he?


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