What’s the deal with my involuntary downgrade?

Cynicor

Established Member
Joined
Jun 13, 2007
Posts
4,479
I booked a va flight a few months ago on award points in business, Mel-per at 20:50 or something.

Didn’t hear anything more about it but at least partly my fault for a typo in the phone number section.

Anyway, in farming the bookings last night to check seats etc it says economy and to contact them. Looks like a 10 min time change but nothing else to explain it.

On calling today they said the original flight was cancelled and” there were no business seats on the flight. Would I like to change times?” Can’t do, timing is important for these ones, but I do note seats are for sale in the flight in business still.

“Oh yes, let me book those”. So now it’s all back to normal and on the same flight. Only a timing change, no flight number change etc.

Any idea around this? Do you think the flight is being sold when it won’t run and we’ll need to move anyway?

There are no other business occupants so far from what I can see of seat map and tickets for sale
 
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I booked a va flight a few months ago on award points in business, Mel-per at 20:50 or something.

Didn’t hear anything more about it but at least partly my fault for a typo in the phone number section.

Anyway, in farming the bookings last night to check seats etc it says economy and to contact them. Looks like a 10 min time change but nothing else to explain it.

On calling today they said the original flight was cancelled and” there were no business seats on the flight. Would I like to change times?” Can’t do, timing is important for these ones, but I do note seats are for sale in the flight in business still.

“Oh yes, let me book those”. So now it’s all back to normal and on the same flight. Only a timing change, no flight number change etc.

Any idea around this? Do you think the flight is being sold when it won’t run and we’ll need to move anyway?

There are no other business occupants so far from what I can see of seat map and tickets for sale
There's a 100m + reasons why this would be unlikely. Sounds like there was an error when processing the changes and all tix were reissued as Y. In the current hacked accounts times, I'd be more concerned about the typo in your phone number. Such detail is stored or at least autofilled. The CSM's gaslighting isn't pleasant either.
 
Possibly. You reckon they ever use those transcon?
Regularly. Although nearly all the 737-700s have been reconfigured with J class. From this weekend, only 1 all-Y 700 will remain on the network so downgrades will become less of an issue.
 

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