What’s the deal with my involuntary downgrade?

Cynicor

Established Member
Joined
Jun 13, 2007
Posts
4,481
I booked a va flight a few months ago on award points in business, Mel-per at 20:50 or something.

Didn’t hear anything more about it but at least partly my fault for a typo in the phone number section.

Anyway, in farming the bookings last night to check seats etc it says economy and to contact them. Looks like a 10 min time change but nothing else to explain it.

On calling today they said the original flight was cancelled and” there were no business seats on the flight. Would I like to change times?” Can’t do, timing is important for these ones, but I do note seats are for sale in the flight in business still.

“Oh yes, let me book those”. So now it’s all back to normal and on the same flight. Only a timing change, no flight number change etc.

Any idea around this? Do you think the flight is being sold when it won’t run and we’ll need to move anyway?

There are no other business occupants so far from what I can see of seat map and tickets for sale
 
I booked a va flight a few months ago on award points in business, Mel-per at 20:50 or something.

Didn’t hear anything more about it but at least partly my fault for a typo in the phone number section.

Anyway, in farming the bookings last night to check seats etc it says economy and to contact them. Looks like a 10 min time change but nothing else to explain it.

On calling today they said the original flight was cancelled and” there were no business seats on the flight. Would I like to change times?” Can’t do, timing is important for these ones, but I do note seats are for sale in the flight in business still.

“Oh yes, let me book those”. So now it’s all back to normal and on the same flight. Only a timing change, no flight number change etc.

Any idea around this? Do you think the flight is being sold when it won’t run and we’ll need to move anyway?

There are no other business occupants so far from what I can see of seat map and tickets for sale
There's a 100m + reasons why this would be unlikely. Sounds like there was an error when processing the changes and all tix were reissued as Y. In the current hacked accounts times, I'd be more concerned about the typo in your phone number. Such detail is stored or at least autofilled. The CSM's gaslighting isn't pleasant either.
 
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I wonder if at some point there was an aircraft change to an all economy aircraft and then they've changed back to an aircraft with business?
I reckon this. I received two emails for my VA flights this week, both booked in Y on 737s, advising they were now operated by a Fokker (the one that says prepare yourself for the antique Alliance plane with no food/booze service, WiFi, or IFE all for the same price as a mainline service 😒). But they were still both 737 flights on the day. Wasn't in J though and no time changes but def something funny going on in the background.
 
I reckon this. I received two emails for my VA flights this week, both booked in Y on 737s, advising they were now operated by a Fokker
Are you able to share a flight number for these (or even what route is was)? It's possible that they should have been switched but due to the problems with QQ fleet were switched back.
 
VA375 and 382
Yes TSV would make sense. They do switch between 737s and F100/70s on this route. It's also possible that it once was a QQ and then switched to a 737 but they didn't remove the QQ operated correctly hence the automated QQ email gets sent out.
 

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