What cheeses me off

[Lynda2475]

You don't have to be the kitchen sink brigade to use 2 or more trays.

Thats on the older system where the trays are small. The new ones where you do not have to remove laptops etc each tray is about 1m wide and 80cm or so deep - i can easily fit coat, handbag and liquids bag all in one tray.

 

[Seat0B]

Thats on the older system where the trays are small. The new ones where you do not have to remove laptops etc each tray is about 1m wide and 80cm or so deep - i can easily fit coat, handbag and liquids bag all in one tray.

Well, YMMV - we have the new big ones at CBR, and they will not permit you to put anything at all in with your coat here. I'm not talking about a small jacket, I mean a full winter coat suited to CBR winter or travel to Europe in winter. All coats have their own tray here. And as I mentioned, they frequently (but typically not always) ask me to put my scarf into its own tray - who knows why.

 

[Lynda2475]

Yes I folded my winter coat and was still able to fit my handbag and lag bag; second tray for my carry-on case. Must be poor training at CBR certainly isnt an issue at SYD

 

[Ade]

WCMO ... customers who only answer *one-word* answers ...

"How're you doing" no response, just a stare followed by a short "hmm"
"Do you need a hand finding anything" "No"
"Will that be card or cash" says nothing and waves card ...
"Would you like a receipt" "Ya", followed by a sigh and shrug of shoulders ... unsure why!

 

[Pushka]

Oh this cheeses me off too! And there is one in front of me EVERY. SINGLE. TIME.

I don't include people like the elderly, or those with small children in my scorn here as I know it can be difficult and confusing if you don;t travel often or have little ones to keep out of trouble . But honestly people, it should not come as a total surprise that there is a security check coming after you have stood in a long queue to get to the check point, and watched many others in front of you do their thing.... "oh I did not realise that I too would have to remove my coat and get out my LAGs!"

But I've been in security lines where LAGs weren't required to be removed, shoes on shoes off, watches on watches off, belts on belts off, iPads in iPads out, iPhones in. iPhones out and so on. Add in Adelaide airport who have a weird issue with umbrellas!

At Heathrow last week I was not allowed to mix electronics with clothing or LAG. Separate large boxes required. That's two. Then there was the backpack. Three. If I had a small handbag that would be four. I could fit mine into my backpack.

 

[SYD]

WCMO#

SATUSEHAT Mobile app​

Why, oh why, oh why…

 

[AustraliaPoochie]

Fun and games at Manchester airport in security departing for homeward journey. In FAST TRACK thankfully or else who knows how long it would take.
No sequential passenger processing of bags
Instead we each line up behind five spots and as free containers appear for your section you load each item into one
This results in everyones bags going through scanner all mixed up
Coat -one container
Handbag - one container
So between husband and I we had six
Thank God nothing beeped as we walked through scanner
Now the fun begins….
‘Cleared’ bags appear on one side of the conveyer belt.
Ok
On the other side four of our bags need further review - each one collected by a different operator who shouts out ‘who does this belong to’?? The section covers a massive area and its scary trying to make sure none of your bags go missing as they disappear all over the place.
The phone chargers were ‘suspicious’ and my inhaler was not put in as liquids (I thought medicine did not need to be.)
Everything then swabbed and we then lug these containers of our disgorged hand luggage to repack elsewhere.
Good thing we had so much time
Oddly leaving UK no secondary passport control whatsoever.
I have never had this type of security experience before

Its at times like this, that screening can be slowed down.
And also, its at times like this, when you or I am/are distracted, that things can go walkies.
At the end of last year, I forgot I had an aerosol pack of spray on plaster, and the guy at security at MEL QFd T1 really made me wait.
He knew what was causing the "security risk" as his friend quietly told him, but he didn't come out and tell me.
He asked me to take things out of my HLO backpack, and when the canister appeared, he said, that was it.
So I lost the item.
Yes, I should have known it was in there, and he should have told me earlier.
Or the other thing that irks me/cheeses me off, is picking 5 people to do the bomb test residue on, rather than pick one at a time.
If they do 5 people at a go, how do they know who the suspect is, if something comes back positive for some residue?
===

WCMO#

SATUSEHAT Mobile app​

Why, oh why, oh why…

I thought Bali visitors need not have that/the QR code thing anymore.
If you mean "onehealth".
Edit: just had a look, o, so they still need visitors to Indonesia to do the health tracking thing.

 

[MARTINE]

Thats on the older system where the trays are small. The new ones where you do not have to remove laptops etc each tray is about 1m wide and 80cm or so deep - i can easily fit coat, handbag and liquids bag all in one tray.

Manchester - my experience last Saturday
1. You must remove laptops
2. Specifically directed to put coat on one and no other items. Therefore one handbag, one coat and one carryon = 3 trays minimum. Two pax meant six minimum. There was no discussion to be had with staff.

Therefore six trays going to multiple places was difficult to keep track off.

That was my experience.

As stated elsewhere by other posters this varies from various airports but I found it stressful

 

[Flashback]

Manchester - my experience last Saturday
1. You must remove laptops
2. Specifically directed to put coat on one and no other items. Therefore one handbag, one coat and one carryon = 3 trays minimum. Two pax meant six minimum. There was no discussion to be had with staff.

Therefore six trays going to multiple places was difficult to keep track off.

That was my experience.

As stated elsewhere by other posters this varies from various airports but I found it stressful

Manchester has the worst security I've come across anywhere in the world (sample size of 82 countries). Period.

 

[Seat0B]

But I've been in security lines where LAGs weren't required to be removed, shoes on shoes off, watches on watches off, belts on belts off, iPads in iPads out, iPhones in. iPhones out and so on. Add in Adelaide airport who have a weird issue with umbrellas!

At Heathrow last week I was not allowed to mix electronics with clothing or LAG. Separate large boxes required. That's two. Then there was the backpack. Three. If I had a small handbag that would be four. I could fit mine into my backpack.

Yes I agree - it’s ridiculously inconsistent.

 

[MARTINE]

Manchester has the worst security I've come across anywhere in the world (sample size of 82 countries). Period.

Thanks
My husband wondered if there had been some heightened alert

 

[Flashback]

Thanks
My husband wondered if there had been some heightened alert

Nope, I used to fly out of there weekly and dreaded it every time!

 

[Flashback]

WCMO is when you buy bathroom cleaner w/ bleach ... and then get home to discovered that the nozzle lock is not as good as it should be and it's leaked all over your bag

 

[MEL_Traveller]

I thought Bali visitors need not have that/the QR code thing anymore.
If you mean "onehealth".
Edit: just had a look, o, so they still need visitors to Indonesia to do the health tracking thing.

You are right!

Visitors don’t actually need it! It’s not asked for when arriving at places like Bali.

The requirement still appears in some airlines’ website, and some still ask for it at checkin… but no one out of the last lot of five people who have gone to bali have been asked to show it or do anything with it!

 

[mrsterryn]

WCMO
When patronising the person appears to be the norm with Australia Post rather than appearing to address the issue
Not sure why I am paying express international fees for a parcel that has currently been at my local PO for over a week.
The response from online feedback "I wouldn't be too worried if it takes a little longer " Mate it is already passed 7 days when the estimate is 3 - 7 days delivery in USA
My previous complaints to Australia Post last week was responded with " do not contact us till after 5th of June"
I have been sending parcels all over the world since my parents passed away a few years back. Always by Australia rand with minimal issues even during lockdown.
I have no idea what AP have done in regards to their operational procedures but geez change them back

 

[dajop]

When did it become not good enough to express gratitude by saying a simple “thanks” or “thank you”? A phrase that I hear a lot these days is “thank you so much”, particularly when travelling. I don’t know why but it really grates on me.

 

[Pushka]

When did it become not good enough to express gratitude by saying a simple “thanks” or “thank you”? A phrase that I hear a lot these days is “thank you so much”, particularly when travelling. I don’t know why but it really grates on me.

I think 'thanks' is a bit rote, so not genuine. 'Thankyou' more what I'd use. On the other hand, having come off a cruise surrounded by people from a certain country they have a particularly grating way of saying 'Thankyou' that sounds completely insincere. ' Thankyou so much' - I might say this when genuinely pleased with a result and I'd possibly add - 'I really appreciate it.' Because these days to get great customer service seems like such an impossible dream.

 

[Flashback]

When did it become not good enough to express gratitude by saying a simple “thanks” or “thank you”? A phrase that I hear a lot these days is “thank you so much”, particularly when travelling. I don’t know why but it really grates on me.

Sounds very American.....

 

[RooFlyer]

Sorry, a bit behind play.

3. A cyclist is NOT obstructing the road since other drivers, who are actually driving, can EASILY pass them

In Tas, we have to pass cyclists with 1.5m minimum between us . That makes it impossible to pass safely on long stretches of Tas' wretched 19C roads. A bloody minded cyclist puffing up a hill on a highway with bends, can have 20 cars backed up behind them.

 

[Ade]

When did it become not good enough to express gratitude by saying a simple “thanks” or “thank you”? A phrase that I hear a lot these days is “thank you so much”, particularly when travelling. I don’t know why but it really grates on me.

I think the *thank you so much* when travelling - depending on who says it could mean different things ... not that it *means* different things, but it might come from a different place, so to speak ... for instance, I have noticed that airline staff use the *very much* in the end, which could be as a result of their training to say *very much* in the end ... Another instance could be staff at Woolies/Coles - again part of the training, perhaps? I know that Dan Murphys' training sometimes include *very much* as part of the floor vocab ... Personally to me any version of the thank you is welcome and makes no difference ...

I think 'thanks' is a bit rote, so not genuine. 'Thankyou' more what I'd use. On the other hand, having come off a cruise surrounded by people from a certain country they have a particularly grating way of saying 'Thankyou' that sounds completely insincere. ' Thankyou so much' - I might say this when genuinely pleased with a result and I'd possibly add - 'I really appreciate it.' Because these days to get great customer service seems like such an impossible dream.

From my perspective as someone who works in customer service - I think just saying *thanks* seems a bit *short* ... for instance, I'd expect a customer who is busy with on the phone or something else would say *thanks* and walk out the store. Someone who isn't busy with something else, but wants to leave would say *thank you*. However, someone who is genuinely impressed by one's service AND has the time would/could/potentially say *thank you very much* or a *thank you with a wide-bright smile* ... Honestly, I have not seen/received much *thank you so much* these days ... I get the occasional thanks with a smile, simply because, everyone seems to be on the run to/from something ...