What else is burning members about recent "enhancements" to QFF?

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As a QP member for the last ten years, I certainly used my 3 bag allowance to the US quite regularly. And travelling with ski gear - 32kg was always used.

So to all those who question why you would need 32kg, trust me, for those of us who travel with more than hand luggage, it's used regularly.
 
...
regardless, max2 bags, is certainly a downgrade from a former position of +2
True but that's a different message/discussion from post I responded to.

That was about differences between SG and WP in relation to putting earn across to AA after earning SG.

I showed how the difference in relation to checked will be far more significant from June 2010.
 
True but that's a different message/discussion from post I responded to.

That was about differences between SG and WP in relation to putting earn across to AA after earning SG.

I showed how the difference in relation to checked will be far more significant from June 2010.

It's true,

And back on topic, I agree with your sentiment.

Whilst I don't like the devaluation of benefits, WP is still better than SG, and particularly with intangible benefits when things go wrong.

Whether WP is worth double SG in terms of achievement is in the eye of the beholder as they say....
 
re: What else is burning members about recent "enhancements" to QFF?

That makes sense though personally I cannot see why anyone would have 32kg broken into 5 X 6kg pieces.
I don't know about 5 pieces but I could easily check-in 3 pieces that would weigh less than 32kgs (I thought a Platinum now had a limit of 35kgs on domestic, that is what I was told a few weeks ago in SYD anyway). If only a Gold or Silver status then this is no longer possible on el-cheapo airfares.

Suitcase, giolf clubs, and carry-on bag so that I do not carry it around with me everywhere.
 
re: What else is burning members about recent "enhancements" to QFF?

Dear Qantas,

Thanks to Virgin's generous status match offer, you have now lost my domestic travel (excluding PER but only until DJ bring on A330's from mid-next year).

All future domestic, and even possibly travel to and from the US, will be going to Virgin. If this means I lose my WP, then so be it.

All my experiences with DJ so far are showing me that they actually give a damn about true frequent flyers, and not 'frequent buyers' that QF are so keen to please.

If you review your 'enhancements' to match the actual definition of the word, I'll gladly reconsider.

(and I never ever thought i'd see the day i'd move to DJ, but then again, when AN was around, I swore i'd never step foot on a QF plane either. Times change!).
 
re: What else is burning members about recent "enhancements" to QFF?

Dear Qantas,

Thanks to Virgin's generous status match offer, you have now lost my domestic travel (excluding PER but only until DJ bring on A330's from mid-next year).

All future domestic, and even possibly travel to and from the US, will be going to Virgin. If this means I lose my WP, then so be it.

All my experiences with DJ so far are showing me that they actually give a damn about true frequent flyers, and not 'frequent buyers' that QF are so keen to please.

If you review your 'enhancements' to match the actual definition of the word, I'll gladly reconsider.

(and I never ever thought i'd see the day i'd move to DJ, but then again, when AN was around, I swore i'd never step foot on a QF plane either. Times change!).
Pretty much my sentiments exactly.

At this stage I will not, for practical reasons, swap all my domestic travel away from QF but DJ are gradually getting more and more of it.
 
re: What else is burning members about recent "enhancements" to QFF?

I frequently check in more than one piece for work or sporting trips so Qantas now telling me that as a J + QP traveller I am now only entitled to one piece of check-in is both annoying and bizarre. I know I can pay a fee for the extra pieces but frankly why should I have to?

The fact that they have the nerve to refer to this as an "enhancement" just makes my blood boil. They must think we are stupid.

As soon as DJ has a viable J product I am willing to convert to them.
 
re: What else is burning members about recent "enhancements" to QFF?

I know I can pay a fee for the extra pieces but frankly why should I have to?

Exactly, they tell us how they are a premium airline and they charge accordingly, yet they when it comes to it they are taking away the premium.
 
re: What else is burning members about recent "enhancements" to QFF?

I have blogged about this and the Qantas response to me in a blog post entitled: When Enhancements alienate a customer

123 Travel!
 
Re: Virgin Atlantic PE SYD-LHR. No fun

Interesting to note that I'm not the only ungrateful WP who's actively been trying to move flights away from QF since the aforementioned notification, as the other thread certainly made me feel that way. Then again, we're just a few people, I'm sure QF won't notice behind the buckets of cash they just saved and the hoardes of lounge users grateful that a couple of extra WPs a day have been kept out for a penalty kick. :p

As a WP, and a totally self-funded one as well (another point you made in your posting), the removal of AnytIme lounge access is for me a total 'I couldn't care less' as I only use the lounge when actually flying. As to not being able to meet people at the lounge, well, there are usually hotels nearby where the beverages aren't free but given other positng,s the food is better and where meetings can be held. OK, I am showing my own bias here.

I am sure that there are many of us who qualify - and then keep on qualifying - because we might only fly 4 times a year, but do so on long distance flights and hence accumulate the required Scs.

There is a distinct bias in many threads - that the more legs one flies, and presumably cramped away in Y or Y+, then the more one expects to gain or retain. Maybe they're the same sort of people who just have to wear their suits on long distance flights (and which look dreadful at the end), or who have to push past everyone to deboard first (and who you usually see waiting in a line somewhere else).

Same as with QP membership - wonder how many people who are complaining about loss of priority check-in through their membership are also Gold or above, and hence have autmatic QP membership? We bought Life Membership quite some time ago, and priority check-in wasn't a featurew that drew us into emmbership: lounge access when we are flying and extra baggage allowance was the two key entitlements that drew us in to pay out the $$$.

OK, sure I am going to get flamed by some and all - but there are a variety of people who use the skies and for different reasons - so don't assume all WPs are upset at the same things: other changes to come might well have me frothing at the mouth.

Martin Niemöller

When the naz_s came for the communists,
I remained silent;
I was not a communist.

When they locked up the social democrats,
I remained silent;
I was not a social democrat.

When they came for the trade unionists,
I did not speak out;
I was not a trade unionist.

When they came for the Jews,
I remained silent;
I wasn't a Jew.

When they came for me,
there was no one left to speak out.
 
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Re: Virgin Atlantic PE SYD-LHR. No fun

OK, sure I am going to get flamed by some and all - but there are a variety of people who use the skies and for different reasons - so don't assume all WPs are upset at the same things: other changes to come might well have me frothing at the mouth.

Indeed, hence I mentioned that I feel distinctly in the minority for being constantly criticised in those other threads.

But good for you for contributing to the conversation! Hope you feel better now - I certainly do. :)
 
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Indeed, hence I mentioned that I feel distinctly in the minority for being constantly criticised in those other threads.

But good for you for contributing to the conversation! Hope you feel better now - I certainly do. :)

+1 good points.

Clearly some "enhancements" will annoy some of us, where as other "enhancements" will get others excited.

For me (when I was QPPS or just QP, I found priority checkin, extra bags and lounge access to be worth the money. I just regret not buying life membership when I had the chance).

When flying premium cabins internationally, status (although easier/quicker to obtain) is less important to a lot of folks as many of the benefits are provided by the class of travel.

I think that the reason there is the bias that you speak of from those who fly Y often, is that the status benefits are often the saving grace when flying down the back where class of service provides no benefits.

Like you, anytime access doesn't really affect me, although it was nice to be able to guest my parents in when taking them to the airport for a very infrequent flight.
 
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OK, sure I am going to get flamed by some and all - but there are a variety of people who use the skies and for different reasons - so don't assume all WPs are upset at the same things: other changes to come might well have me frothing at the mouth.

Martin Niemöller

I guess we can should realise, as you say, that there are a variety of people who fly for different reasons. It is nice that you didn't get QC membership because of priority check in. However, other people did. I'm not sure how that fact becomes an implicit bias against your situation anymore than your position is a biased towards someone's situation.

Similar I can't agree that people who fly more than you are somehow biases against you. Other people who do fly alot did see some benefits as being useful. Many if those same people have reassessed their travel because of the removal of those benefits. In particular, I have outlined how those changes affect me. There is nothing it that that says I want more than any other WP. I totally fail to see how that is biased against you. It also seems that you are trying to criticize others for expressing how the changes affect them just because you don't care about the changes.

I'm really happy that the changes don't bother you and that you have expressed that here. But that doesn't mean the changes don't bother me and that doesn't mean that I won't express my situation. If you don't like that I'm expressing my situation then don't read it, and hopefully realise that we all fly for different reasons.

BTW I love the irony of the Martin Niemöller quote as a way to show awareness that something you care about might be removed next, while saying nothing about the current change because it doesn't affect you.
 
Re: Virgin Atlantic PE SYD-LHR. No fun


Martin Niemöller


When the naz_s came for the communists,
I remained silent;
I was not a communist.

<snip>

When they came for me,
there was no one left to speak out.

When they took away anytime access,
I couldn't have cared less.

hehehehe :lol:


 
I am old enough to remember that base level club membership entitled the member and a guest to use the club lounge at any time. My partner and I would often pop in for drinks after work.
 
OK, sure I am going to get flamed by some and all - but there are a variety of people who use the skies and for different reasons - so don't assume all WPs are upset at the same things: other changes to come might well have me frothing at the mouth.
No need to flame as we are entitled to have an opinion and there is no right or wrong.

I really do not understand why people are criticising others for caring about the removal of anytime access to lounges. It is important to some, not important to others. Leave it at that and lose the criticism.

For some people it is not just one 'enhancement' it is a series of 'enhancements' with some of them a total waste of time. Well to me anyway. ;) Although the straw hasn't quite broken the camels back.

Interesting use of the poem though. You don't bother to fight now but you will also find that when they take away something you care about there will be no one left to fight.

Some of the recent 'enhancements' and how they affect me

  • Removal of upgrade credits replaced with loyalty bonus. Take note 3 UGs were enough to upgrade one leg SYD-SIN/BKK/HKG, which is potentially 40,000 QFF points has been replaced with a 15,000 QFF point loyalty bonus (Huge downgrade and I really care)
  • Removal of ability to preselect exit rows in economy for international flights(Huge downgrade and I really care)
  • Platinum anytime access to lounges (Downgrade and I do care)
  • First class lounges in SYD and MEL (Great Improvement but only really useful if flying overseas regularly)
  • Introduction of premium economy (No interest)
  • Increased SCs for Partner Gold (Downgrade, although the 50,000 SCs or the ability to nominate anyone is an improvement)
  • Baggage changes (Downgrade and a slight disappointment)
  • Preselection of seats on domestic flights (So so, now I have to fight harder and compete with lower status members at T-80 hours to get the seat I want)
  • Priority boarding for domestic flights (No interest)
  • NGCI (No interest)
  • and removal of priority check-in for domestic flights (Huge downgrade)
  • mobile/pda/smartphone boarding pass (No interest)
  • Business class lounges and Neil Perry inspired food (No big deal, in fact most times I would rather be in Qantas Lounge)
  • Jetstarisation of some QF routes, especially New Zealand domestic, and talk of further routes replaced (Huge Downgrade)
As you can see what is important to me is not necessarily the same as what is important to you or anyone else. There is no right or wrong.

Do I deserve to be criticised for feeling this way about removal of anytime access to lounges? You be the judge....
 
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LOL just popped my head in can't believe this thread is still going on and on.... Same people, same posts.

But at least we have poetry now to break it up!! Nice touch thank you for that contribution - made my day!! :)

PS just made PG, gifting to the parental unit as they are flying the A380 in a month or two. I'm going to surprise them!
 
Using JohnK's list from a Perth perspective:

  • Removal of upgrade credits replaced with loyalty bonus. Take note 3 UGs were enough to upgrade one leg SYD-SIN/BKK/HKG, which is potentially 40,000 QFF points has been replaced with a 15,000 QFF point loyalty bonus Downgrade
  • Removal of ability to preselect exit rows in economy for international flights Downgrade
  • Platinum anytime access to lounges Downgrade
  • First class lounges in SYD and MEL No F Lounge
  • Introduction of premium economy No Y+ from PER
  • Increased SCs fo Gold Improvement in my opinion
  • Baggage changes Not sure so lets say neutral
  • Preselection of seats on domestic flights Improvement / Downgrade depending on your perspective
  • Priority boarding for domestic flights Where - I have never seen this
  • NGCI Appears more trouble than its worth at present
  • and removal of priority check-in for domestic flights Still priority checkin at Perth, but full of people who can't or wont use NGCI
  • mobile/pda/smartphone boarding pass Haven't used, don't think its an improvement though
  • Business class lounges and Neil Perry inspired food No J lounge
  • Jetstarisation of some QF routes, especially New Zealand domestic, and talk of further routes replaced Not much effect out of Perth as yet
 
As an addition to JohnK's comments, it's a fair comment to say that over the past 10 years there has been no new additions to benefits as a Platinum member. There have been many, significant downgrades, however.

If you project this downward trend of benefits another 10 years - QF Platinum will be as useful as QF Silver is today.

As many of us invest time/effort/cash into the QF program, it's a fair argument that we want to see benefits retained and improved as years go by.
 
[*]Priority boarding for domestic flights (No interest)

[*]Priority boarding for domestic flights Where - I have never seen this

I know I've banged on about priority boarding. I agree it is of little interest, and I make sure I get on first anyway. But it offends me greatly to have it written down as a benefit and to never have it actually happen, especially with all the other downgrades. So this is my bone for the next little while. Sorry, to bore you all.
 
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