Not related to Bain but it seems VA are starting to look at their Economy and Business class fare structures, particularly with concern to what corporate customers are looking for, I got this market research link and a screenshot to show their thinking, I guess they are always thinking about fare categories and what they can and cannot fiddle with.
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Needless to say that as a corporate customer, my main concern was to communicate
operating to a schedule and sticking to it, the first airline to operate its own published timetable will get our business in a heartbeat because when people travel they like to make plans around some sort of schedule to maximize their time and minimize waiting around at airports. So I told them that schedule reliability and service recovery/frequency options are the deciding factors for me. I also told them if they are going to charge for standard seat selection, they may as well paint their aircraft silver and orange and call themselves Jetstar.....
Sorry if this has been covered elsewhere - feel free to move to the more relevant thread mods.