What's your Uber experience?

[Deleted member]

It's around 20% of the cost of service. There is a tipping function inbuilt into the app and allows you to specify country. Clearly the drivers don't know if you've used that function.

Where do I find this "tipping function" ?

 

[Skyring]

Thanks. I was trying to use the Google approach but nothing matched what my app shows. I did find a page on tipping however. It says it is not included nor possible except with Uber Taxi (whatever that is), however we are free to tip the driver personally if we like.

I must be a nice bloke!

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As a driver, I give every passenger five stars. Someone has got to be a real dick to earn anything less from me.

Realistically, passengers don't have to do anything besides climb in the car and get out again. Just do that and it's five stars.

Drivers have to actually do stuff, like having a clean car, follow the route, drive safely and so on.

I abhor the tipping system in the SA. I'll do it, because I know that it's part of their income, but I think it sucks.

Uber should pay their American drivers a fair rate so they don't have to ask for or encourage tips. So now we get bloody-minded drivers systematically down-rating passengers, and Uber doesn't care because it's not money out of their pocket.

 

[Pushka]

That's what I thought - 5 star rating for cash.

If theory is correct then it's impossible to get an average 5 without tipping every ride. YMMV

I've never tipped and am 5 stars. Only used in Australia though.

 

[Deleted member]

Is that "noise" from the US or here in Oz? If it's here, I'd be against a tipping fee to supplement income. As far as I'm concerned, a tip is for exceptional service, not to supplement income and paid to all regardless of attitude, knowledge and service. The US has coughised the tipping concept into that very model, which does nothing to encourage good, quality service in the service industry.

Tipping in Australia may be for exceptional service. In the US and other countries it's about making minimum wage

 

[Denali]

Tipping in Australia may be for exceptional service. In the US and other countries it's about making minimum wage

I was reading some Uber driver threads and they were discussing tipping signs, where to buy, neon/lighted ones as people didnt see the signs at night.

This is also where I read that they rate down for lack of tip.

We only use Uber when OS.

 

[Quickstatus]

Very odd - never seen the like after many many eats orders.

I thought it must be an abberant situation. Will try again. Emailed uber - no reply yet but money refunded.

 

[Quickstatus]

I've never tipped and am 5 stars. Only used in Australia though.

used in USA so maybe that explains it

 

[Deleted member 29185]

Tipping in Australia may be for exceptional service. In the US and other countries it's about making minimum wage

Yes, I realise that. It's why I said I'd be against it here (in Australia). The last thing I'd be promoting is an income top up system of tipping being snuck in the back door in this country. I do tip however, but only for very good service and it is rarely greater than 10%. I have never yet tipped an Uber driver and I doubt I would, simply because part of the benefit of Uber is not having to be fiddling around with cash or cards.

 

[Deleted member]

Maybe Skyring will share some knowledge on the net return to an Australian Uber driver, and I suspect then that a tip / gratuity isn't such a bad idea. The general consensus is that Uber is a superior service compared to taxis, yet a taxi will cost you roughly half to 3 times the same trip in an Uber.

 

[Deleted member 29185]

Maybe Skyring will share some knowledge on the net return to an Australian Uber driver, and I suspect then that a tip / gratuity isn't such a bad idea. The general consensus is that Uber is a superior service compared to taxis, yet a taxi will cost you roughly half to 3 times the same trip in an Uber.

It's a bad idea to willingly allow tipping to prop up below minimum wage rorting. If Uber is not returning enough to drivers to cover a wage and all their on costs, then people will stop driving. All the drivers I've spoken to are pretty much of the same opinion, that being that one won't make millions but it stacks up for what they want it for. You can't compare it to taxis as that system was/is an antiquated rort in itself.

 

[opusman]

Uber does not have a tipping function for normal UberX (at least). See How Uber Has Softened Their Stance On Tipping for some recent discussion.

 

[Denali]

Uber does not have a tipping function for normal UberX (at least). See How Uber Has Softened Their Stance On Tipping for some recent discussion.

Only used Uber X once, in NZ. Otherwise we only use black.

Here is where I was reading threads about removing stars for no tips. https://uberpeople.net/forums/Gratuity/

 

[Strategic Aviation]

I'm Tempted To Start Micro-Managing My Uber Rating... - One Mile at a Time

 

[Quickstatus]

I think Skyring has hinted at the quantum of "great money" as uber suggests uber partners may make. The consensus is that you can't make a reasonable livIng out of it.

I wonder how superior it will be when more taxi drivers jump over to uber (and carrying over some of their legacy taxi culture)

 

[Daver6]

I suspect some drivers give you a poor rating if you take a really short ride.

 

[moa999]

I suspect some drivers give you a poor rating if you take a really short ride.

Particularly if they had to drive 15min unpaid to get there.

 

[Daver6]

Particularly if they had to drive 15min unpaid to get there.

Exactly. Hardly the fault of the passenger though.

 

[Pushka]

Exactly. Hardly the fault of the passenger though.

And they choose to take the trip knowing the destination.

 

[scwappy]

And they choose to take the trip knowing the destination.

I don't think they don't know the destination until they commence the trip.

 

[blackcat20]

And they choose to take the trip knowing the destination.

They dont know the destination until theyve accepted the ride.