From Wednesday July 13:
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Just detailing my experiences purchasing the SWAP cards:
1) I purchased 4 yesterday in 1 transaction. There were issues with activiation - extreme time delay and failure for 1 card.
2) I though all of that had been sorted and I left the store with 4 activated cards and receipts showing the same.
3) I tried to check the balance of all 4 cards today. 1 card wasn't recognised at all.
4) I called the number on the back of the card and they told me that there was no record of that card being activated. I indicated that I had the receipt which clearly stated 'Activation was sucessful'. They told me to go back to the store.
5) Went back to the store. Store said its activated and there's nothing that they could do.
6) I pushed the point with them. I gave them the name of the person that served me the previous day and told them of the activiation issues that that staff member could confirm. Fortunately that staff member was in the store at that time and did confirm. I got a replacement card.
7) I checked the balance of the replacement card immediately and everything was fine.
8) I tried to 'swap' all 4 cards tonight. 3 went through fine, The 4th has a problem - says that the voucher will be emailed within 24 hours. The first 3 were received instantly.
UPDATE: 4th and final swapped gift card just arrived.
I have had these swap card previously but don't recall similar issues.
If you are buying these I suggest you keep a track of everything.