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Deleted member 29185
Guest
Silly thread really as I think I already know the answer, but apart from VA and SAA and the others of the aviation industry shunning loyalty, I also just experienced the dreaded Europcar doing the same.
My Europcar experience is as a VIP elite (top tier) customer and as a VIP I am entitled to add a 2nd driver for nicks. I made the booking but rang to advise that my wife would be picking the vehicle up as my flight will be later, to which I was told "that's OK but it needs to be in her name and no loyalty perks"? WTF?? I debated right up to the upper echeleons and to no avail....so I cancelled that and all bookings I had and rang AVIS. They have no loyalty program (in AU at least) but they had no issue in me paying for my wife to pick up using my CC (has the best hire car excess reduction). Where do these clowns get off with such ridiculous conditions??
Honestly, I've decided we're (I'm) better off without status. Has anyone decided something similar?
OH ... EDIT - I forgot to say, AVIS was cheaper for the next car class up!
My Europcar experience is as a VIP elite (top tier) customer and as a VIP I am entitled to add a 2nd driver for nicks. I made the booking but rang to advise that my wife would be picking the vehicle up as my flight will be later, to which I was told "that's OK but it needs to be in her name and no loyalty perks"? WTF?? I debated right up to the upper echeleons and to no avail....so I cancelled that and all bookings I had and rang AVIS. They have no loyalty program (in AU at least) but they had no issue in me paying for my wife to pick up using my CC (has the best hire car excess reduction). Where do these clowns get off with such ridiculous conditions??
Honestly, I've decided we're (I'm) better off without status. Has anyone decided something similar?
OH ... EDIT - I forgot to say, AVIS was cheaper for the next car class up!