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Technically you can force the calendar view by using "date-selection" instead of "flight-selction" in the URL parameter. Unfortunately VA disabled previewing the cheapest redemption by replacing it with "Available". Hopefully that's coming to an end with price previews beginning to appear in the...

I was on the 6:05 🥱 But the website does say it should be open at 5am: https://www.virginaustralia.com/au/en/travel-info/at-the-airport/premium-entry/

I was unlucky, they weren't open by 5am so a huge queue formed. I think it's best not to bother using premium entry until 5:30 as staff might still be getting coffee

BNE Premium entry queue at 5:04am this morning 😩

Hope you're able to sort out your seating. In regards to benefits on SQ, here's what you can expect:

Middle seat and/or flying on a LCC. I'm probably in the minority but I love flying even if it's a Y long haul sector. Being in the air is my happy place

I worked on an integration with flybuys a couple of years ago for a large e-commerce company. Basically all transactions were recorded into our DB and then we had a batch job that would convert those transactions into a CSV file. We'd then drop that data into an FTP for flybuys to process and...

I'm assuming these?

You'd think so but even some check in supervisors don't seem to be aware of the 3rd party lounge agreements for VA status pax flying QR. So escalating doesn't usually help (and may make the situation worse by sending them into the defensive).

Yeah I'm aware, I use priority check in with my VA number linked on the booking. Then when I ask for the lounge invitation they tell me that only oneworld status pax or premium cabin pax get lounge access. When I tell them about the VA partnership they tell me that there is no QR operated lounge...

Wish there was a primary source from VA or QR on the ANZ lounge being the official 3rd party lounge. I always have to argue with them, they seem to get confused about oneworld lounge arrangements which result in VA pax being denied. Sounds like people have had better luck than me

While I appreciate it when CMs go above and beyond, the problem is that you set up an expectation for service that can't always be delivered.

This is true but sometimes equipment swaps can result in you tracking an aircraft that was previously scheduled to operate your sector. I've had flight radar tell me there's a delay due to my inbound aircraft being late when I'm already boarding my flight on time. Ideally there'd be one source...

Promoting a price as if it's available in limited numbers. You can't say to a customer "I can only sell one more of these products at this price before it goes up in price" then say the same thing to the next customer after the sale of that product. The seats. If what is being described in...

Isn't this considered "Bait advertising"?

Are you sure this fancy blender for 400k points doesn't tempt you?

If they did this, they'd have to significantly reduce the carry on dimensions. The current system relies on some people not utilising the overhead bins or stowing smaller items.

Must have been this aircraft type?

I've stopped advising crews of components that require basic upkeep (power point broken, seat recline jammed, seat pocket filled with garbage etc.), it can create a negative reaction and send icy crews into the defensive

They're probably referring to silver members with lounge invitations or eligible credit card holders. Unfortunately it happens time to time. As a Plat I've been turned away/told to wait when the lounge is full.