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Hi I want to buy a cash fare for my sister ex hkg to Syd on QF. I will pay with my au credit card. As I am not travelling with her....will they need to sight my credit card when she check in at hkg as was case many years ago

Hi I booked a classic reward redemption on JQ domestic in Spt 2023 for travel last week. I expected it will be seat plus one checked bag and no food. My first flight had a time change of 4 hours and i accepted the change and got reticketed in October. When I was on the first flight the flight...

Its for ADL to SYD last flight of the day. QF has a flight at approx same time but no reward seats

Hi Can any member advise me what happened when JQ cancelled their last flight of the day on domestic ?. Did JQ auto rebook you on to QF that same evening or did JQ booked you on next days flight and you then had to find hotel yourself and then claim reimbursement from JQ....or did JQ booked...

Does anyone know where Melburnian1 is as I miss his flight delay reports?

Hi Melburnian1 My brother was on last nights badly delayed QF82 ex SIN. Can you please explain to me what you mean by Given this late operation of the SYD and BNE A332 flights to Singapore today, at least one departure tonight is likely to be tardy, given as dajop reminds us, one aircraft...

Any reason why qf 82 is delayed to 0200 next day when the aircraft forming this arrives at SIN at 2100? It would only take 2 hours to turn it around

I returned to SYD and used smartgate for the first time as previously I always used manual passport control as I always had children with me. After Smartgate took my photo it asked me to remove the ticket and proceed to baggage claim. The customs officer then took my incoming passenger card and...

Hi Checked in online for tomorrow SYD-SIN on QF but no boarding pass issued. It says that they need to check some documents at airport. Does anyone know what documents they need to check at airport for AU passport holder going to SIN? I already have the SG Arrival card completed online and...

Just trying to work out the incoming aircraft that will form QF81 so if the incoming aircraft is late then QF81 will be late. Tried to do this by matching arrival gates of incoming aircraft to QF81 departure gate but on 19/2 there was no match for QF81 gate 10.

Hi I am trying to work out what incoming plane to SYD then forms QF81 especially on Sundays as I have a flight next month. I tried matching gates but I cannot find it. It seems to depart from a gate not normally used for other Asia flights

Hi All My son transferred me to 5200 QF points today. I can see the 5200 points on my activity statement ( + 5200 family transfer from xx_x) but my total number of points did not increase by 5200 points. Should this update straight away or is it done overnight. Anyone who had this experience?

Hi All. Just wondering if any other readers have had replies from QF Customer Relations in past 4 weeks. I lodged a complaint in mid March and in early April they sent me an email to say that due to large volumes the complaint will take a bit longer to be looked at/replied.....now its 8 weeks...

I was approved for price promise for flights, $11 was refunded 2 days after first flight but getting the approved 1000 points after 8 weeks of returning is impossible. Despite their email approving the 1000 points it never appeared after 3 months. After many webchats and emails to various...

Has anyone been approved for QF Flight Price Promise but never received the 1000 points? In Oct 2019 I made a direct booking with QF and then asked for price promise with them. Within 3 days they sent me an email confirming that I was approved and will receive the $11 price difference once I...

Got her to log in to pick a seat anyway but instead it allowed her to check in now. ....must be either QF IT glitch or lower level bronze members cannot check in until <12 hours instead of 24 hours

When she logged in to check in she entered her passport details and it then said unable to check in online. Is there another area/ field she needs to enter passport details? She just wants to select a seat prior to getting to airport

We are travelling on QF117 to HKG tonite and I have checked in online without any issue but my wife is unable to check in online ''check in for this flight is not available - please check in at airport''. We are on separate PNR but are both revenue Y seats. Any ideas why?....is it because her...

Does anyone know why QF 117 was delayed from 2220 last night 23/10 to today 24/10 1230 departure..........and also which flight/incoming aircraft forms this QF117 as I cannot see any arrivals delay yesterday. I am on this flight in a months time and concern about it being delayed overnight.

Thanks Levenine ...who / which dept email address I use for this?