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I am not having any luck with trying to book a reward flight from Rio to Santiago with Qantas Points on the website. Firstly, I can’t seem to select Rio as a departure airport on the Qantas website, and secondly when I visit the Qantas Brazil website the ‘new booking’ tool disappears. Does...

Thank you! That’s super helpful. It also means I sat in the terminal in Santiago and Bogotá last year unnecessarily.

The Qantas website implies that LATAM lounge access in South America is only available on 'QF codeshare services operated by LATAM'. Are you able to confirm whether those Qantas Gold/Platinum travelling on LA flight numbers are allowed entry?

Thanks for the helpful replies. I suspect this issue is related to the currency, as the Classic Flight Reward is priced in pacific francs. Surely there would be a way for Call Centre staff to convert to Australian dollars and generate a ticket? Interesting that they can generate revenue tickets...

I am getting so frustrated with Qantas that I don't know why I bother anymore. We're going to Bora Bora and wanted to fly Business across and Economy home. I booked two Business flights across with cash, but saw there were Classic Flight Rewards on Economy on the way home. I just went to book...

It seems like they’re no longer waiving change fees: We were supposed to fly in March 2020 but had to cancel. We accepted the flight credit by text after initially asking for cash refund. We switched to the credit since they said they would waive change fees. I hope they still honour this...

Thanks SponsorSFC. All sorted. Out of interest, how long did it take for your Amex credit ($80) to be applied?

I actually just booked the Conrad Singapore too (4 days ago) for a stay later this year, and have been waiting for them to charge my card. SponsorSFC, did you just call/email and ask them to manually process the payment? I'm worried they won't bill the card before the July cutoff for the Amex...

Some more details have emerged now - Accor Live Limitless.

Speaking of Qantas and Christchurch bugs, the Qantas app still doesn't show a nice picture of Christchurch for a trip. Oddly it works on the website but not the app. It would be great if Qantas could fix this.

This will occur if you don't have enough points for the booking.

I'm in Brisbane and looking at travelling to USA/Mexico next summer (June/July 2018). I'm hoping to score J reward seats there and back. I was looking at the 747 service for its convenience however I'm thinking the new 787 overnight flight from Melbourne might be a better choice. It will...

I too have this question! I'm booked to fly in 40H on the Cathay A350 and am 6 foot 1 so was hoping the extra leg room would be good in this seat?

Yeah, I noticed this too and re-read the sentence multiple times to make sense of it. With at least four A380 'long haul' carriers (not including SQ) it's a bit misleading.

I agree; it's really disappointing. The Singapore Airlines partnership leaves a lot to be desired. Another part of the equation that irks me is the lack of lounge access in airports that don't have a proper Singapore Airlines lounge. With Etihad for example, you can use their partner lounges...

Glad to hear you got it sorted. We've booked on the Cathay Pacific A350 from Brisbane to Paris in August. I'm excited to try the new aircraft and hoping that the 32 inches of pitch makes the Economy trip somewhat comfortable. The fares we've got don't offer seat selection so hopefully we end up...

Wouldn't this make you question the company's pilot recruitment and training processes?

As a lowly Qantas Bronze member, I too am interested to know how much difference there is in award availability between Bronze, Silver, Gold and Platinum members. I assume this only applies to award tickets on QF metal. In terms of your status plans, I would think there's not a whole lot of...

I just received an email and SMS saying my card application had been approved. I've had this card for over 6 months now so must be a mistake!

Thanks for the update bcworld. Is there anyway of checking on the Westpac site how many points have been awarded during the month before the statement is released? Or points only show on the statement? I am in the same boat waiting for the second batch of 50k points to be allocated.