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Can't say I'm very impressed with their new Velocity head, Nick, who signed off on this. Promos under Karl were a lot more even handed. So much hype for a - much delayed - promo which seems to really only run once or twice a week, for only ~15 minutes, for 4 weeks, and basically only targeting...

Not all operate locally. Conversely there are some other lines that do operate locally that aren't covered.

Haven't received anything from them about the account since the 16/08 email.

Consumer law requires you to get what was sold to you - but if you only have something said verbally, it is obviously very difficult to prove and may wind up as there is only your word against theirs. It doesn't technically invalidate the claim - but if the claims have equal merit and oppose you...

Per the linked article, Qantas has the lowest rating of any airline, including its junior budget brand, Jet*. Wallet has its own problems - corporate contracts, market, availability and time are all factors.

Redefining "velocity" wasn't enough... they've now moved on to the rest of kinematics.

The fact it's still there suggests to me they're still working on it, and are just behind (Remember, Velocity means Fast!). Whereas if it had actually "died" they would have just pulled the page entirely. Given the delay, they just don't want to draw attention to it by announcing it is postponed...

While you can earn them on Qantas marketed flights, that wouldn't apply in this case since it was booked as a Virgin reward. Adding a QF FF number wouldn't change that. For Virgin reward bookings, yes.

No, it's because QR pulled all J seat availability in that time frame on long haul routes a month or so back and hasn't released any more.

Each airline has its own program and codes. As you're searching under Hawaiian air, these are their codes, related to their program. I'm not familiar with their HA program but did some searching to work things (I believe) out. Many FF programs have peak/off-peak or saver/flex pricing i.e. the...

I have slowness getting in often, but no error message like the above (though sometimes it just doesn't go in at all).

Agreed. There's so much wrong with many of their claims. And it wouldn't be the first time someone has gotten financiers to lend money... but failed to complete operation of the venture.

Because they model pricing based on single person use, not as a card that pays for 15 drinks/day. And if you share, that cuts the revenue model in half. As only one person would buy the card, and then both would use it if there was no restriction. And even heavy drinkers at 7 alcoholic...

Obviously, there's more to the story. As a business, webjet aren't just going to randomly cancel tickets and not return money. So what was the reason given, and what else did they say? The fact the OP didn't include this necessary information, but makes extreme accusations, just makes one...

Velocity, as the offer is from them (as well as the points). As long as you have the trigger points from Virgin Money, they have done what they are meant to do).

It seems to be working fine. e.g. I chose 16 Jan, Syd-YVR, for 4. It offered 2 p.m - 9:18 p.m., totalling 269,200 points. If you're not seeing that on the day you're looking for, it's likely due to availability (which means calling won't help). That said, being ready to get as soon as...

Aka "guaranteed award seat allocations for Gold, platinum and beyond increase in cost by 27%" Doesn't quite have the same ring to it.

Just because you want even more doesn't mean it is not generous.

This seems to be more about a play for new members (in prep for their IPO) than actually anything substantive.

...Or it was just meant to be a celebration as Matt said, and teased that more announcements are to come... but ET just got overexcited and made out that it was more than that. Then when corrected, tried to cover everything up ASAP and not say a word to not look more foolish.