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I think being a good credit card customer to the bank, you must not pay the full balance in each statement period, plus you pay your normal annual fee, as well as loads of interest to the bank, then the bank is more than happy to keep you as a loyalty customer.

Yes, but waiting time is ridiculous, 2 hours+ for the waiting.

I'm still waiting for my refund from cash paid ticket in Feb due to flight cancellation of Covid-19, and until now, there's no sign at all, sent messages on facebook and live chat, no reply.

Has anyone tried to use EBP recently to Bpay any bills? I made 3 bills payment on Friday and was failed, tried again today, and failed again. They all worked fine in last month.

I got this card with my homeloan package. But despite I got approved by its homeloan and it didn't mean NAB would automactially approve the card, NAB adviesd me to close all of my other credit cards before approve, and asked me send the closure letter to them as approval.

The max amount you can buy for Westfield gift card now is $200 only, this was changed in the mid of last year.

I have tried, used the NAB signature card to pay for the flight and disputed later on, got knocked back by the bank in the following message: Unfortunately we will not be able to progress your case through the VISA chargeback process. This is in accordance to the VISA scheme rules for which the...

Don't forget the new uniform cost. Redesigning from the scratch could also cost a fortune.

Same here, I burnt $50K+points redeemed a pair of airpod, but haven't received any sign of getting it. The email says the item is sent by Harvey Norman, but I doubt velocity is going to pay any money to HN in this circumstance. But I have to say, using points to redeem a physical good does...

The insurance will be forfeited if you don't hold an active card/account with AMEX which you used to pay for when you are trying to claim. There's an story on A Current Affair had the same issue.

Off the topic. I applied this card in last year and enrolled QF rewards, St George sent me 2 free Qantas lounge pass. However, I also used the same card details to enroll Priority Pass membership and received membership card, in the statement it said 2 complimentary pass for primary card holder...

JAL seat pitch in Y on 787 is between 33-34, and QF only put 32 in its 787, all of other long haul aircrafts are only 31.

Thanks very much for that, unfortunately still no J award as it shows U0.😓

Could someone kindly help with the loading for QF117 SYD to HKG on 21 Jan 2020 again? I asked before and would like to see if availability has changed recently, especially J award. Thanks

I even can't get my account opened, got a email says I'm on the waiting list, and there are 2031 people ahead of me.

Thanks for that. At the moment, only Y award is availble on QF website, I thought the flight has been fully sold initially, but it seems not the case, hopefully QF will release J award seats in the near future on that day.

Thanks a lot, I have been trying to redeem one of J in that flight and kept trying for the last 2 months, unfortunately no luck so far.

Could someone kindly help with the loading for QF117 SYD to HKG on 21 Jan 2020? Thanks

No more free threshold after 12/10/2019. You will have to pay 1.3% on every single cent that load from debit/credit card.

I guess there should be more stories behind this case, otherwise I would assume AMEX will start closing many of us who are having their cards in here.