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I'd go to FOS. IMO they've had enough time to contact you. You're only going to get the run around otherwise. At least with FOS it will be directed to someone empowered with resolving it ASAP.

Any flight on a US carrier where they hock credit card applications over the P.A. One particularly awful announcement in this regard ~18 months ago, flying AA LGA-ORD in F. Attendant spent at least five minutes going through ALL the details and putting the hard sell on, in order to get her...

Not an official promo. Spliced and diced footage (and terrible footage at that - shaky camera work, poor lighting etc)

I've mentioned it in another thread, but from my experience priority boarding in PER is often a shambles (being non-policing of the priority queue altogether - they let he general group start congregating in the priority queue, and then it becomes too hard to police).

I got told all calls are recorded, even whilst you're on hold.

Platinum Edge holder with an Explorer linking to Ascent. I called Amex earlier in the week regarding the changes. I was told by the offshore Rep that my points would be protected (i.e. doubled) upon the changeover in April. Got my letter on Friday, with no reference to my points doubling...

I was on a VA flight MEL-PER last week (7 November) that had last minute re-accommodated TT passengers from a cancelled PER-MEL flight. The Captain came on the PA apologising that we were only catered for the VA pax, and the TT pax would not be getting a complimentary meal, but could purchase...

Flying out of Perth recently I've found priority boarding to be a mess on multiple occasions for the A330 services. The priority line turned into the general line. Pointed it out to the gate agent who told me there was nothing she could do.

Is this replacing Qantas, or an additional carrier?

If I know I'm being fed BS, then I immediately inform them that "I'd like to escalate this call to your supervisor, please". Almost always resolves the issue, with the hope that the rep in question will get a bit of extra training.

I'll put my referral link out there for my favourite card. The $400 travel credit immediately offsets the $395 annual fee. I have also made good use of the smartphone screen insurance (I have used it 4 times in 2.5 years, thanks to my clumsiness). Apple charge $419 to replace my IphoneX...

Is it true that commercial pilots sometimes utilise the oxygen masks to perk themselves up (I heard it somewhere once)? If they do, does the use get monitored, and how do they replenish the supply?

I've been in a similar situation, but with less points. Bank said there was nothing else they could do. Lodged a complaint with the Financial Ombudsman Service. The issue was escalated to the resolutions team, who worked with the airline (Virgin) to sort it out.

Just got an email from Macquarie advising of points earn change from 15 March 2018. 1 QFF point per dollar up to $1,000 (previously $2,500) per month, then 0.5 QFF points after that. Will now re-evaluate my options. I suspect they're limited anyway.

1,000 points if I spend $30 on fuel at Caltex Woolworths before 18 Feb. Achievable.

Throwing my referral link out there. This is my favourite card. 60,000 membership rewards points when you spend $1,500 within the first three months, two entries to the Amex Lounge at SYD international, and my favourite (and well used) feature - Smartphone Screen Insurance up to $500 twice a...

My HR manager knows that I churn CC's, and that they fund my many trips in J (and occasionally F), so I wasn't worried about her being contacted.

Yep. HR manager took the call, but told them she'd have to check with me first before disclosing my information. Once she had my permission, she called them back. Afterwards the HR manager informed me that they were super thorough. It's the first time that I recall a financial institution...

Applied for this card on Saturday. Received a call today asking for another payslip. They also wanted to speak with HR, to confirm my employment details. 10 minutes after the call, I received an email and text saying I was approved.

To clarify, I think you mean Wireless In-Flight Entertainment (rather than Internet)? I've used the wireless entertainment on numerous 737 services, and don't like it. The resolution is cough and there's a small range of material (also a problem on the 330 and 777). Ensuring the devices have...