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I can't say that I have ever had a problem. Bags are usually in the first dozen or so bags out. Hope I haven't jinxed myself now.

Warks, at least they fixed the reward booking side of things. I was trying to book an award business flight for the family Sept/Oct and couldn't as the screen didn't show anything after the guests requiring special assistance statement, but it's all fixed now. I don't have any issues with the...

Yes it is a general offer. I have seen the ad for this on the VA FF website :D but have not received any personalized email yet :( Got trips to Brisvegas and Perth next Feb and March. This will help the re-qualification for platinum:D. Might even look at a trip to US/Canada.

The family and I have just come back from Perth and complimentary upgrades to go from flexi to business. Points were credited for the original flexi fare were credited 3 days later. If you have any problems just ring off customer service and they should fix it straight away.

The family and I went to Europe in May/June last year. The points & sc's for Abu dhabi to Heathrow were credited 5 days later and the return flights 9 days after flights. The points and sc's for outbound Sydney to Abu Dhabi took 4 months to be credited. Just keep pestering them. From memory I...

Hey guys, I have another question this time regarding the ability to do multi city flights on the VA website. I have found it frustrating not being able to do multi city scenarios and was wondering whether that capability was going to be added anytime soon? I am looking at a trip to US and...

Thanks a333j. I found the relevant section in the upgrademe premium bid t & C (I was previously looking in the regular ff t & c). Bit of a bummer that.

Can anyone confirm whether you earn points and sc's on the original fare purchased or on the upgraded fare (when using Upgrade Me Premium bid)??? I have had a quick look through the t & C and didn't see anything definitive other than for upgrades using points. To me it looks like you might as...

I am currently in the lounge in Perth with the family. Geez it needs a revamp. Does anyone know if there are plans to renovate Perth? Food selection is pretty ordinary too - only hot food is chicken and corn soup.

I would agree with that, so it goes to the next part of why he didn't look into finding out why he wasn't getting his statement via email. I would say that he was overly interested in his balance until he lost it!!

I have only had to chase up hertz and that was for the first time I used them - the last 3 times have credited without a problem. Don't know whether that is due to being member of gold presidents circle or not.

Whilst I feel for the OP in losing that many points, if he gets his monthly statement by paper, he obviously doesn't read it well enough to notice the warning about the imminent loss of points, and if he received it via email (which would end up going to daughter) why wouldn't he either ring...

As the american express ad used to say "don't leave home without it". I would never travel without insurance. Even though I have been lucky so far and haven't needed it, it's still one of the first things I organise. It just gives you peace of mind.

Gidday all, looking forward to adding my two cents worth to upcoming threads. Heading off to Perth on Wednesday with the family in VA J to meet 2 of my 3 newly found brothers. All very exciting.

That would be nice, but I wouldn't hold my breath. From what I have heard, they only open it up when down stairs is busting at the seams.